I was studying a two year version of an Access to HE diploma, I was offered a two year variation due to extenuating circumstances, related to diagnosed conditions, the college was accommodating. However they abruptly ended the course in 2020 due to world events. Despite submitting no graded course work, they passed me with around 60-70 UCAS credits. I asked them in an email how this was fair, as I was not expected to submit a graded assignment due to my circumstances at that point. They claimed to have no record of me being on a two year version, the teacher at the time left, and a new one replaced them, this occurring during a personal crisis.
I'm now studying a Access to HE, however I can't get a loan due to already having one and having "passed" an access course, what are my options and do you have any advice in regards to where I can get help?