Student finance ‘application not submitted’
Hey, so I am growing really sick and tired of student finance and I need help with my application.
TLDR:
I submitted my student finance application online, completed all actions, but it remained ‘not submitted’. After spending £30 to print and post the application, it was received 2 weeks ago, but the system still showed incomplete actions. After multiple calls, a rep suggested collapsing the application and starting again. I'm confused and need advice—should I restart? Would it mean more delays and costs?
—————————
Long story short I submitted an online application, completed all ‘actions’ but evidence remained as ‘received’. After 2/3 weeks I got worried as my application was still ‘not submitted’ I gave them a call and was told to post my application. I am sadly not wealthy and spending £30 on an application (printing costs and posting costs) is quite an expense for me.
Nonetheless my application was received about 2 weeks ago. After calling them 3 times this week, only today my application said I had actions to complete, despite completing them weeks ago. Either way, I completed all actions- this time it marked all of them as completed, but the application was still not submitted.
I called them again today, the lady seemed more clueless than myself and suggested we collapse the application and try again.
Can someone help me and advise me? Should I collapse it? Would that mean I’d have to post another application? Would that mean that it might take another 8 weeks??
I’m honestly so confused on what to do.
TLDR:
I submitted my student finance application online, completed all actions, but it remained ‘not submitted’. After spending £30 to print and post the application, it was received 2 weeks ago, but the system still showed incomplete actions. After multiple calls, a rep suggested collapsing the application and starting again. I'm confused and need advice—should I restart? Would it mean more delays and costs?
—————————
Long story short I submitted an online application, completed all ‘actions’ but evidence remained as ‘received’. After 2/3 weeks I got worried as my application was still ‘not submitted’ I gave them a call and was told to post my application. I am sadly not wealthy and spending £30 on an application (printing costs and posting costs) is quite an expense for me.
Nonetheless my application was received about 2 weeks ago. After calling them 3 times this week, only today my application said I had actions to complete, despite completing them weeks ago. Either way, I completed all actions- this time it marked all of them as completed, but the application was still not submitted.
I called them again today, the lady seemed more clueless than myself and suggested we collapse the application and try again.
Can someone help me and advise me? Should I collapse it? Would that mean I’d have to post another application? Would that mean that it might take another 8 weeks??
I’m honestly so confused on what to do.
Hi there. Are you sure the one that's stating 'not submitted' isn't the original one you started online and couldn't submit?
We don't scan paper applications on the system until they have been processed, which can take around 6 weeks. So, the paper one you sent you most likely aren't able to view online yet.
Have you received any emails asking for any evidence etc? Thanks, Leah.
We don't scan paper applications on the system until they have been processed, which can take around 6 weeks. So, the paper one you sent you most likely aren't able to view online yet.
Have you received any emails asking for any evidence etc? Thanks, Leah.
Original post by Leah SLC
Hi there. Are you sure the one that's stating 'not submitted' isn't the original one you started online and couldn't submit?
We don't scan paper applications on the system until they have been processed, which can take around 6 weeks. So, the paper one you sent you most likely aren't able to view online yet.
Have you received any emails asking for any evidence etc? Thanks, Leah.
We don't scan paper applications on the system until they have been processed, which can take around 6 weeks. So, the paper one you sent you most likely aren't able to view online yet.
Have you received any emails asking for any evidence etc? Thanks, Leah.
Hi Leah,
Thank you for getting back to me! The only emails regarding evidence I received was when I uploaded it the first time and it was confirming that it has been uploaded.
Also, I don’t know how to check that. When I click on ‘undergraduate student finance applications’ there is only one application and I’m pretty sure it’s the online one (the original one).
How do I know that my paper application has been submitted?
Also while filling out a paper application I’ve made sure to fill out all necessary information regarding maintenance loan that was a part of the pn1 form. Is there anything else I need to do in regards to maintenance loan?
If we received your applicaiton in the post then you just need to wait on us processing this. You can't have an unsubmitted paper application, unless you didn't complete the form fully.
Do you have any sponsors and did they complete their part of the PN1 application in Section 12? Thanks, Leah.
Do you have any sponsors and did they complete their part of the PN1 application in Section 12? Thanks, Leah.
Original post by Leah SLC
If we received your applicaiton in the post then you just need to wait on us processing this. You can't have an unsubmitted paper application, unless you didn't complete the form fully.
Do you have any sponsors and did they complete their part of the PN1 application in Section 12? Thanks, Leah.
Do you have any sponsors and did they complete their part of the PN1 application in Section 12? Thanks, Leah.
Also does that mean that I shouldn’t collapse my online application?
We don't need anything else in regard to the Maintenance Loan.
You don't need to do anything with the online one. Thanks, Leah.
You don't need to do anything with the online one. Thanks, Leah.
Hi Leah, there’s been an update to my status but I’m confused by it.
The online application now tells me that I have no current actions to complete, but there’s a section right above my completed actions that says ‚complete your application’ ‚not submitted’ like in a photo below, after clicking it, it takes me to this. What do I do??
The online application now tells me that I have no current actions to complete, but there’s a section right above my completed actions that says ‚complete your application’ ‚not submitted’ like in a photo below, after clicking it, it takes me to this. What do I do??
Original post by nottoday1
Hi Leah, there’s been an update to my status but I’m confused by it.
The online application now tells me that I have no current actions to complete, but there’s a section right above my completed actions that says ‚complete your application’ ‚not submitted’ like in a photo below, after clicking it, it takes me to this. What do I do??
The online application now tells me that I have no current actions to complete, but there’s a section right above my completed actions that says ‚complete your application’ ‚not submitted’ like in a photo below, after clicking it, it takes me to this. What do I do??
Hi there,
This will say this as your application has not been processed yet. You do not need to do anything but allow more time for it to be fully reviewed. It can take 6-8 weeks to process from the date it is received.
Thanks, Drew
This will say this as your application has not been processed yet. You do not need to do anything but allow more time for it to be fully reviewed. It can take 6-8 weeks to process from the date it is received.
Thanks, Drew
Original post by Drew SLC
Hi there,
This will say this as your application has not been processed yet. You do not need to do anything but allow more time for it to be fully reviewed. It can take 6-8 weeks to process from the date it is received.
Thanks, Drew
This will say this as your application has not been processed yet. You do not need to do anything but allow more time for it to be fully reviewed. It can take 6-8 weeks to process from the date it is received.
Thanks, Drew
Hi Drew,
I appreciate you getting back to me, the only issue is that when I scroll down to ‚application status’ it shows that it’s not been submitted. Moreover my university ha snow emailed me telling me that they’ve searched the student finance database and they couldn’t find my name in it. They need me to send them a screenshot of my application being sent and that I am waiting for it to be approved. What do I do when it states that my application has not been submitted??
Hi there,
As the application was only received 2-3 weeks ago you will need to allow more time for it to be data entered on our system and for it to be processed. You will need to explain to the university that your application has not be reviewed yet.
Thanks, Drew
As the application was only received 2-3 weeks ago you will need to allow more time for it to be data entered on our system and for it to be processed. You will need to explain to the university that your application has not be reviewed yet.
Thanks, Drew
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