Impossible to get hold of anyone at DSA

I wondered if anyone has experienced the same or has any advice.
I applied for DSA as a continuing student in May.
Got a letter telling me iI need to apply using the full form, I tried ringing but couldnt get through. Waited 2 hrs on the phone then it disconnected, so I emailed.
After two weeks, I'd had zero response, so I filled out the form and posted it. Also emailed the full form and the continuing student DSA form as well.
I have emailed multiple times since May and tried to call, but I've been unable to speak to anyone.
My course starts next week, and my DSA is still not sorted!!
I need my funding and support in place so I can study!
I am currently on hold yet again to try to talk to someone.
Any advice on what I can do would be greatly appreciated.

@Talkative Toad, @artful_lounger - tagging you both as I saw you in another DSA thread.

Any advice for contacting DSA, or is it just a case of waiting and seeing?

@Talkative Toad, @artful_lounger - tagging you both as I saw you in another DSA thread.

Any advice for contacting DSA, or is it just a case of waiting and seeing?

I wondered if anyone has experienced the same or has any advice.

I applied for DSA as a continuing student in May.
Got a letter telling me iI need to apply using the full form, I tried ringing but couldnt get through. Waited 2 hrs on the phone then it disconnected, so I emailed.
After two weeks, I'd had zero response, so I filled out the form and posted it. Also emailed the full form and the continuing student DSA form as well.

I have emailed multiple times since May and tried to call, but I've been unable to speak to anyone.

My course starts next week, and my DSA is still not sorted!!
I need my funding and support in place so I can study!

I am currently on hold yet again to try to talk to someone.
Any advice on what I can do would be greatly appreciated.

Hi there. We can only advise to email the DSA team if students are unable to reach them over the phone and then to allow time for an email response. These are the only ways to contact the DSA team. Thanks , David

Not really well placed to advise unfortunately as for various reasons I almost never get my DSA stuff submitted "on time" (although equally most of the adjustments I need my uni just does by default so it's more of a pro forma exercise for me) and so I just submit it when I can and wait for whenever the response comes through
Bear in mind DSA funding is separate to maintenance loan/tuition fee loan funding and not having your DSA in place shouldn't delay the other two or vice versa. However it may well delay you being able to get a needs assessment.
That said depending on what adjustments/support is needed, your uni (like mine) might be able to put some in place without the DSA stuff sorted out yet (for example, "standard" things like extra time in exams, extended deadlines and such can usually be arranged at least in the interim by the uni).
Also once you are at uni, often you can get support from your uni's accessibility team and/or your student union who can help advise you on when you may get an outcome from SFE and may (?) be able to advocate for you in some circumstances!