The Student Room Group

Problem with Accommodation

Hiiiiiiiiii, I am currently staying in Kingston and I hate it. None of my flat are loud, don't get me wrong it is not them. They're great and mature. However, I can constantly hear the flats above us blasting music at 4am and they do it outside the windows too, I can smell the weed they're smoking and they're constantly drinking and making more noise because of this. They also vape in the corridors going up the stairs, obviously I understand that this is what uni is supposed to be about but it's constantly affecting me. I am sleeping at 8am because they don't stop making noise until around 6am. I am exhausted and they constantly do it. The thing that gets to me the most though is the smell of weed, you can smell it EVERYWHERE in the building. There are constant fire alarms, guessing because of the people vaping or probably smoking atp. I desperately want to report it to the accommodation team but obviously there's nothing they can do as it's uni, it's bound to happen. Just wanted advice on how everyone else copes with all of this? It makes me scared tbh I have major anxiety so I am feeling constantly anxious and sick with it. I am debating withdrawing due to this. I did not imagine it would be like this at all, private accommodation isnt an option either.
Original post by Anonymous
Hiiiiiiiiii, I am currently staying in Kingston and I hate it. None of my flat are loud, don't get me wrong it is not them. They're great and mature. However, I can constantly hear the flats above us blasting music at 4am and they do it outside the windows too, I can smell the weed they're smoking and they're constantly drinking and making more noise because of this. They also vape in the corridors going up the stairs, obviously I understand that this is what uni is supposed to be about but it's constantly affecting me. I am sleeping at 8am because they don't stop making noise until around 6am. I am exhausted and they constantly do it. The thing that gets to me the most though is the smell of weed, you can smell it EVERYWHERE in the building. There are constant fire alarms, guessing because of the people vaping or probably smoking atp. I desperately want to report it to the accommodation team but obviously there's nothing they can do as it's uni, it's bound to happen. Just wanted advice on how everyone else copes with all of this? It makes me scared tbh I have major anxiety so I am feeling constantly anxious and sick with it. I am debating withdrawing due to this. I did not imagine it would be like this at all, private accommodation isnt an option either.

Hi there,

Sorry to hear you have been dealing with this and I understand why you are frustrated and finding this hard. I would advise that you take to the accommodation team at your uni and see if there is any way that you can swap to a different accommodation or a different flat. If there is room in another accommodation and the team can help you to find a different place to stay, they will likely want to help you with this. It is worth a try asking them as they might just be able to swap you which seems like it would really help you out.

If it is affecting your mental health and making you anxious, make sure you communicate this with the accommodation team as this might be a reason that they can help you and will want to help you move into another building or flat.

I would also suggest talking to the student wellbeing team at your uni if it is making your feel anxious, as they will be able to offer you some support with this. I always think it is a good idea to keep in contact with the well-being and support teams at uni if you are ever feeling this way as they are the ones who are there to help you and support you throughout your time at university. They may also be able to help you with the accommodation issue and moving you, or if not they will at least be there to support you while you are feeling this way.

I hope some of this helps,

Lucy -SHU student ambassador.
Erm, call security as there is no loud noise allowed after 23:30. I am not entirely sure why thee above has not mentioned this.
(edited 5 months ago)
Original post by Anonymous
Hiiiiiiiiii, I am currently staying in Kingston and I hate it. None of my flat are loud, don't get me wrong it is not them. They're great and mature. However, I can constantly hear the flats above us blasting music at 4am and they do it outside the windows too, I can smell the weed they're smoking and they're constantly drinking and making more noise because of this. They also vape in the corridors going up the stairs, obviously I understand that this is what uni is supposed to be about but it's constantly affecting me. I am sleeping at 8am because they don't stop making noise until around 6am. I am exhausted and they constantly do it. The thing that gets to me the most though is the smell of weed, you can smell it EVERYWHERE in the building. There are constant fire alarms, guessing because of the people vaping or probably smoking atp. I desperately want to report it to the accommodation team but obviously there's nothing they can do as it's uni, it's bound to happen. Just wanted advice on how everyone else copes with all of this? It makes me scared tbh I have major anxiety so I am feeling constantly anxious and sick with it. I am debating withdrawing due to this. I did not imagine it would be like this at all, private accommodation isnt an option either.

Hi!

As said above do get in contact with your accommodation team. They're there to help you with issues like this and there are definitely things they can do. Generally in accommodation loud noise isn't allowed after 11 pm (this may vary from place to place though so best to check your contract) so all the way to 6 am is definitely going to be stopped.

I hope it gets sorted for you soon - don't be worried about speaking up about it. Sleep is so important so it's worthwhile to get it fixed! 🙂

- Jessica
Student Rep
Original post by Anonymous
Hiiiiiiiiii, I am currently staying in Kingston and I hate it. None of my flat are loud, don't get me wrong it is not them. They're great and mature. However, I can constantly hear the flats above us blasting music at 4am and they do it outside the windows too, I can smell the weed they're smoking and they're constantly drinking and making more noise because of this. They also vape in the corridors going up the stairs, obviously I understand that this is what uni is supposed to be about but it's constantly affecting me. I am sleeping at 8am because they don't stop making noise until around 6am. I am exhausted and they constantly do it. The thing that gets to me the most though is the smell of weed, you can smell it EVERYWHERE in the building. There are constant fire alarms, guessing because of the people vaping or probably smoking atp. I desperately want to report it to the accommodation team but obviously there's nothing they can do as it's uni, it's bound to happen. Just wanted advice on how everyone else copes with all of this? It makes me scared tbh I have major anxiety so I am feeling constantly anxious and sick with it. I am debating withdrawing due to this. I did not imagine it would be like this at all, private accommodation isnt an option either.
Hello,

So sorry to hear that you are having this experience, I can imagine this is making it hard to settle in to halls. What halls are you staying in? So I can hopefully direct you to the right contacts.

I can understand why you may be hesitant to report this but I think letting the halls management know would be the first step to getting this sorted, you can speak to them at reception. There will also be security onsite 24/7 that you can call and they will deal with any issues.
Are those that you live in a flat with also being affected? As they might want to also report it and bring it up, you maybe come together as a flat to find a solution.

The accommodation teams email is [email protected] or alternatively you can call them on +44 (0)20 8417 6000.
They will be able to advise you with the best thing to do, there may even be an opportunity to move rooms.

There are also lots of support services such as the wellbeing support Wellbeing services - Health and Wellbeing - Kingston University London
Plus there is a Resident Life team that are here to make you feel comfortable and happy living in halls, they support students with any issues like this that may occur. The email is [email protected]

I hope this helps and gets resolved for you soon, then you can start to enjoy your time here at Kingston.
-Grace (Kingston Rep)

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