The Student Room Group

Is Huddle energy legit?

Pretty much the title, theyve sent my house a letter saying we're being charged for 3 days of utilities bills prior to setting up an account with octopus energy but when they initially started sending us letters the postcode was wrong and they also don't know any of our names? I also contacted the tenants from last year and they didn't use huddle energy but used a different supplier (split the bills) which they stopped the contract for in July. We're just hesitant to pay because we don't know why huddle energy has supplied the house with energy and not split the bills. Does anyone have any experience with them?
Original post by sgarrickkk
Pretty much the title, theyve sent my house a letter saying we're being charged for 3 days of utilities bills prior to setting up an account with octopus energy but when they initially started sending us letters the postcode was wrong and they also don't know any of our names? I also contacted the tenants from last year and they didn't use huddle energy but used a different supplier (split the bills) which they stopped the contract for in July. We're just hesitant to pay because we don't know why huddle energy has supplied the house with energy and not split the bills. Does anyone have any experience with them?
We’re currently going through a similar thing, huddle telling us we owe them quite a lot of money but we’ve been paying split the bills since our tenancy started! Did you resolve your situation in the end? Not sure what to do!!
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Original post by Jameshandl
We’re currently going through a similar thing, huddle telling us we owe them quite a lot of money but we’ve been paying split the bills since our tenancy started! Did you resolve your situation in the end? Not sure what to do!!

yeah we had to pay ☹️ but we ended up getting a discount because we took so long to pay 😭 we also didn’t pay the full amount because we were charged before our tenancy began so double check the dates you’re being charged for and call them!

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