Student finance after previous application

Hi I hope someone can help me.
I'm completing an access to HE diploma, and plan to start university in September 2025.
However I had previously enrolled on a course in 2008. It was a two year higher national diploma course and I applied for student finance, was provisionally awarded £2500 for the course fees and £2600 for maintenance loan, but due to awful personal circumstances and a bereavement, I emailed the HE college to say I wasn't able to do the course. I emailed them within the first week of the course starting but it's a long time ago and I can't login to the email address I used 16 years ago to prove this.
Ive logged into my online account for student finance, and they have paid I'm guessing it's one year of the HND course fees to the college, because on the invoice is the course fees and maintenance loan. I've got absolutely no memory of receiving any maintenance loan let alone three payments.
I don't recall contacting student finance after telling the college I'd not be doing the HND and realise now I definitely should have. Please no hate for my lack of responsibility... I was 17 and not coping with grief/life.
I'm now concerned that I won't be able to do my degree, it will be back undergraduate degree full time either 3 or 4 years. I need the full tuition and maintenance loans for this to be feasible. I'm presuming it's too late for me to request the loans are written off since I cancelled the course within under a week, I have my bank statements from the same bank and also have no evidence of payments going in on the scheduled dates for the maintenance loan, and I'm sure I'd have memory of that..
I've also got an advance learner loan for my access to HE course but believe this will be written off if I do go to uni next year on a healthcare/allied healthcare professional course.
Thanks for any help and advice.

Hi there,
We won't take into account any access courses you done and received Advanced Learner Loan for. We only take into account any higher education courses you done.
Every student is entitled to funding for the length of their course plus one additional year, minus any previous study. If your new course is 4 years and you have done 1 year higher education course, the calculation would be 4+1=5-1=4 years of finance left.
Thanks,
Claire

Thanks for your help that is reassuring that I should be able to get a loan for my degree.
Is it too late to appeal for the tuition fees debt to be removed or recouped from the college? The HND course I didn't even go to the enrollment day or complete a day of tuition.
I know it might be difficult to show I've not been paid the maintenance loan in 2008 because I know I had a another teenager account with Halifax, and that was upgraded to an adult current account.
The course fees though, I'm shocked the college took the student finance money for each three payments and didn't dispute this when I wasn't on roll. All three lump sums were paid to the college after I'd told them I was no longer able to start the course. In hindsight I should have contacted SFE directly.
Several friends did do the course (I'd been at the same college and completed a level 3 course before planning to do the HND) and the course had at least 10 spaces free...this wasn't a competitive popular course. Even to get the college to refund 2/3 of the payments from SFE it feels unfair I have this debt when I didn't start the course and they knew my Mum had died leaving me caring for my ten year old brother.
I appreciate your help.