HMRC Customer Service Advisor role in Stratford

I am required to attend the office in person to provide my identification, and I was also asked to bring a (DBS). When I inquired about the fee for the DBS, I was informed that I would have to pay for it. I was wondering if anyone else has faced a similar issue.also no to any oversees authority

i’m 20 of 482 on the reserve list🙈

any updates anyone -

Still the same for me, but I just received the job offer on the 3rd of April.

yeah I just had to give more proof of i.d - last update middle April so im assuming maybe a month for vetting

I’m still waiting from an email asking for additional information, I just sent what it was requested online, but I think everyone received emails requesting more information.
But regarding my I.D, I sent my passport ( scanned) and my settle status code, not sure if they will ask anything else.

I assume the information you provided was sufficient - they would only ask for further information if they required it.

I assume the information you provided was sufficient - they would only ask for further information if they required it.

Just received this email

hahaha they took their time lol I in my case I didn't have an up to date proof of address provisional driving licence so I had to get a bank statement printed in branch and stamped by the bank. as they only accept certain proof of address. In the end I also ordered a new provisional which took a week and costed 14 pound online and sent that also. They then messaged a week later saying we have uploaded this and will contact if any further needed.

Is your employee references done ? Mine still identity checks and employee checks left , did any one get the start date yet .

Besides me?(6th of May)

I'm starting 6th May, too.
So, there will be at least two of us there!

maybe they are no longer outsourcing the work

Hi everyone,
I just received an email from HMRC saying that the way they collect and verify ID documents from candidates has recently changed. They mentioned that I’ll now need to attend a face-to-face meeting with a team member at my local office to have my documents verified.
Has anyone else received this update too?