HMRC Customer Service Advisor role in Stratford

From what I gather, the reserve list is ALL successful applicants (passed interview). As in the email it says "..you are at position x of 689 candidates on the Reserve List for Stratford. Please be aware that this is subject to change for a variety of reasons including candidate withdrawal, or candidates declining offers". So I interpret this as all applicants, and not as 'out of the top 250'.. But still I could be wrong.. Anyway, I scored in the top 100, so if they honour their Ad statement of needing 250, I should be hearing an offer soon. But nobody knows WHEN, as I assume the first batch will be probably 50-100, depending of how many they need urgently, and after that I suppose the slowly make more offers throughout the year.. But once again they may no need all 250 afterall, which is annoying as they did advertised for 250, but well..it is what it is.

I agree, it’s very confusing, the add was 250 positions just for Stratford, I honestly thought if you rank inside the recruitment cycle the 250 posts you would be offered a position, but I just don’t know anymore I have no idea their recruitment process, all I can say from all the chats I saw, we are all in the reserve list, didn’t come across anyone who received an offer.

Has anyone actually had an offer for 384R? Or know of anyone? Just received my ranking and it’s within the top 250 but I can’t tell if they’ve already offered 250 people the job and contacted the next 689 candidates about their place on the reserve list. Or if the 689 ranked were the only successful applicants?

I‘ve been ranked top 10 out of 689 candidates. Waiting for an email.

I got a score of 11 and I ranked top 35 I hope I get it

Has anyone actually had an offer for 384R? Or know of anyone? Just received my ranking and it’s within the top 250 but I can’t tell if they’ve already offered 250 people the job and contacted the next 689 candidates about their place on the reserve list. Or if the 689 ranked were the only successful applicants?

That's great. It'd be appreciated if let you let us know in here once you get an offer. I got a score of 10 (Rank: 77), I'm staying hopeful!

Hi, I’m a bit confused. Please can you respond if you see this. Where in your email did you see your rank? Or was it a separate email.
This is what mine says in its entirety
You have reached the required standard, but we are unable to offer you a job immediately.
We have placed you on a reserve list from which future appointments may be made.
The reserve list for HMRC Customer Service Advisor - Stratford - 384R will expire on 18 December 2025 and if we are able to offer you a role before this date we will contact you again.
Please let us know if you would like us to remove you from the reserve list at any time. This is everything in my email. How do you know your ranking?

Hi, I’m a bit confused. Please can you respond if you see this. Where in your email did you see your rank? Or was it a separate email.
This is what mine says in its entirety
You have reached the required standard, but we are unable to offer you a job immediately.
We have placed you on a reserve list from which future appointments may be made.
The reserve list for HMRC Customer Service Advisor - Stratford - 384R will expire on 18 December 2025 and if we are able to offer you a role before this date we will contact you again.
Please let us know if you would like us to remove you from the reserve list at any time. This is everything in my email. How do you know your ranking?

That's great. It'd be appreciated if let you let us know in here once you get an offer. I got a score of 10 (Rank: 77), I'm staying hopeful!

where can you see your score??? is it in a separate email???

Hi , go on civil services website log in when u go on to application right side it says review update click on it ,then it takes you to the feedback button click on the feedback it shows everything how much u scored and how did you do each section

hi ya it was separate email
From civil services it shows what rank you are placed . Do you know your score

yeah I can see my score but not my ranking

Rough estimate I’ve gathered
Score of 12 puts you top 12ish
Score of 11 puts you top 38ish
Score of 10 puts you top 60ish
Score of 9 puts you top 100ish

I scored 9 so hopefully I am in the top 100, I can see that on the website. I'm just a bit confused about why I never received an email about my ranking but everyone else seems to have gotten one. I have checked my emails multiple times and junk and it is not there. It's just causing me to stress a bit

I definitely did not receive another email with my ranking- What time did you receive it. I got the initial email around 8am this morning. Now I am feeling worried. Did your email message say the exact same wording as mine (the one from your original reply)