Hi there,
I understand how frustrating it can be when you're unable to get through on the phone. It’s great that you’ve emailed them—hopefully, you'll receive a positive response soon. In the meantime, I recommend continuing to check your inbox and spam folder in case their reply gets missed. Sometimes, university staff may be dealing with a high volume of inquiries, which can cause delays. While you wait, keep all your documents ready in case they request additional information. You might also want to follow up politely if you don’t hear back within a few days. Stay patient, and hopefully, the situation gets resolved soon!
Thank you for your patience.
Thanks & Regards,
Coventry University Student Ambassador