Urgent returning after suspending studies
Hi,
Can someone please advise- I enrolled at University Sept 2024. my employer was being very difficult with approving my work hours to attend. After weeks/months of chasing up i finally got it approved. I was liaising with my University throughout. They advised to take a break and rejoin Janu 2025. They said i have to complete a return to study form on 20/12/24. Ready for 2nd semester. I was due to receive my payment 13/1/25. Will i receive this payment for then. They said 16 working days to process wants they receives the CoC from the Uni so will i get it in time. Please can someone advise.
Thank you
Can someone please advise- I enrolled at University Sept 2024. my employer was being very difficult with approving my work hours to attend. After weeks/months of chasing up i finally got it approved. I was liaising with my University throughout. They advised to take a break and rejoin Janu 2025. They said i have to complete a return to study form on 20/12/24. Ready for 2nd semester. I was due to receive my payment 13/1/25. Will i receive this payment for then. They said 16 working days to process wants they receives the CoC from the Uni so will i get it in time. Please can someone advise.
Thank you
Reply 1
Hi there. Have you received any payments so far? Did you send a change of circumstances to change the intake or did you start in September and then suspend? Thanks, Leah.
Reply 2
kimbro14
OP
3
I received 1 payment and once work were taking to long to sort out my hours uni advised i took a leave of absence until the 2nd semester..but i am worried now if i will be paid intime for when i start. i have to complete a return to study form for Uni 20/12/24 ready to start in Jan
(edited 11 months ago)
Reply 3
We would need the university to send us a resumption notification and we would release any payment due to you once this is processed. It's around 16 working days to process this once we receive it from the university. Thanks, Leah.
Reply 4
kimbro14
OP
3
I’m just worried as this will have to be processed over the Christmas period. My account was saying 13th Jan 2025 now it’s disappeared of my account
Reply 5
Hi there. We can only give estimated timescales, have the university confirmed they have sent this to us? Thanks, Leah.
Reply 6
kimbro14
OP
3
I have to submit it on the 20th December
Reply 7
Hi Kim. Has the University confirmed that they sent this over? When did they send over the change? Thanks, David
Reply 8
kimbro14
OP
3
Hiya, they have not sent it over yet they will be doing so on the 20th as that is when i have to comlete my return form
Reply 9
Okay thanks Kim. As mentioned above then when they send this on the 20th it will take up to 16 working days to be fully processed. Thanks, David
Reply 10
kimbro14
OP
3
I am just stressed that the Christmas period will slow things down and im due to return in Jan
Reply 11
I understand Kim sorry but we need to allow this estimated processing timescale. We cannot change this time or have this processed sooner sorry. Thanks, David
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