The Student Room Group

How good are City UoL at responding to emails/enquiries?

Just wanted to know how good they are at responding to enquiries submitted through their website? I'm only asking because I'm a little worried that they'll just never even see it due to all the stories I've heard of other universities not bothering to check them :frown: I'll obviously call them up if they don't respond within the allocated time but I was just wondering if anyone here has any experience with it

Reply 1

Original post by Anonymous
Just wanted to know how good they are at responding to enquiries submitted through their website? I'm only asking because I'm a little worried that they'll just never even see it due to all the stories I've heard of other universities not bothering to check them :frown: I'll obviously call them up if they don't respond within the allocated time but I was just wondering if anyone here has any experience with it

If you want a swift response to your enquiry, just call them. Even though you may have to wait in a queue, at least your query will be answered on the same day.

Reply 2

Original post by Anonymous
Just wanted to know how good they are at responding to enquiries submitted through their website? I'm only asking because I'm a little worried that they'll just never even see it due to all the stories I've heard of other universities not bothering to check them :frown: I'll obviously call them up if they don't respond within the allocated time but I was just wondering if anyone here has any experience with it


They usually reply in few days:smile:

Reply 3

Original post by Anonymous
Just wanted to know how good they are at responding to enquiries submitted through their website? I'm only asking because I'm a little worried that they'll just never even see it due to all the stories I've heard of other universities not bothering to check them :frown: I'll obviously call them up if they don't respond within the allocated time but I was just wondering if anyone here has any experience with it

Hi! They are usually pretty fast in getting back to you, I would say around 1-2 business days.

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