First payment student loan

Original post

by Zsuzsi74

If you upload any evidence to us, you do not need to call us to check on its progress.
Within 7 days of you uploading your document, we'll update this page to tell you the date we'll review it. This is what is currently in my online account. It has been unchanged for 1 week. If this continues, I will not receive my September payment until January 2025!

Hi there, what was the evidence you sent us? Thanks, Jason

Reply 2

I sent the last one on November 21st. I have to contact Citisen because even the job center doesn't believe that they haven't paid yet. I have a family to support.😥

Reply 3

Hi Zsuzsi74,

It has likely not changed yet due to the public holidays. Can you confirm what evidence you uploaded on that date please?

Thanks, Clare

Reply 4

It's not confirmed, just that they're looking and sending a letter or email. But I think it'll only be January because of the holidays.

Reply 5

Hi Zsuzsi74,

What was the evidence that you uploaded to be reviewed?

Thanks, Clare

Reply 6

Share code , because expiried, and home fice letter .

Reply 7

Hi Zsuzsi74,

Thank you for confirming. If this was uploaded on the 21st of November, you should expect an update around the 6th of January with subject to change depending on our current volumes. This timescale is according to our current volumes, however, it may be best for you to call or start a live chat on your account to confirm that we have received this evidence successfully and that it is in the correct queue.

https://logon.slc.co.uk

0300 100 0607

Thanks, Clare

Reply 8

Original post

by SFE Clare

Hi Zsuzsi74,
Thank you for confirming. If this was uploaded on the 21st of November, you should expect an update around the 6th of January with subject to change depending on our current volumes. This timescale is according to our current volumes, however, it may be best for you to call or start a live chat on your account to confirm that we have received this evidence successfully and that it is in the correct queue.
https://logon.slc.co.uk
0300 100 0607
Thanks, Clare

Thankyou

Reply 9

You're welcome, have a lovely day 🙂

Reply 10

Hello , Unfortunately, the government only sent a pre-settlement letter, so the student loan office will ask for the permanent status online. How long does it take? It was applied for on January 3rd.

Reply 11

SFE Jason

Original post

by Zsuzsi74

Hello , Unfortunately, the government only sent a pre-settlement letter, so the student loan office will ask for the permanent status online. How long does it take? It was applied for on January 3rd.

Hi there, what was it you uploaded online? Thanks, Jason

Reply 12

Homofice letter from immigration office , I sent the pre-settlement letter, but they ask for the settlement, but they ask me for it. Which is 15 days plus a check. I've been waiting for my money since September.

Reply 13

Stephen SLC

Hi there, we will need to validate your current status before we can process your application, this is why the there is a delay with your application as we can only process the evidence once received. As advised previously, it may be best for you to call or start a live chat via your online account to confirm the current status of your application as additional check may be in process at present and we can advise of the estimated update for this. Thanks, Stephen.

Reply 14

they didn't cancel it, I chatted with them yesterday, but I'm already full of debt and the job center can't believe they haven't paid yet

Reply 15

Stephen SLC

Hi there, and when you chatted yesterday, what where you advised? Thanks, Stephen

Reply 16

They must pay by February 7th at the latest.

Reply 17

Stephen SLC