NHS learning support fund querey

I have recently been rejected the NHS Learning Support fund because I was previously funded at a different university. I have since left that university and started fresh at Sheffield Hallam University. I am now a first-year adult nursing student and thought I would be eligible for the training grant but I have been told otherwise by the learning support fund team. I am just confused as to why this is as I have started from scratch at a different uni, I'm wondering if anyone else has had this problem or something similar and if so is it worth appealing the decision?