Once you've applied for a refund through the GeckoEngage form, the university typically sends a confirmation email to start the process within 5-7 working days. However, this timeline may vary slightly depending on the volume of requests they are handling at the time. If you don't receive an email within this period, it's a good idea to contact the university's finance or admissions office directly for an update.
The link below gives further guidance on the university's process for refunds.