Application reassessed 0?

Hello, so I applied pn1 form to switch from tuition fee only which was approved to migrant EU worker for post grad MSc physio course and looked at notifications in student finance portal and tuition fee only application now is gone, and notification letter says we have reasesed your application and just shows 0 to be paid to uni 0 loan etc, doesn't even mention maintenance loan ...
Pls help...

Hi dadaf,
You should receive an entitlement letter that has 0.00, when the asssessors cancel the EU application to allow the PN1 to be fully processed manually.
Is your new application showing as approved on your account or is it still in the queue?
https://logon.slc.co.uk
Thanks, Clare

It shows that it is still being processed, however I see no mention of maintenance loan ?

Hi dedaf, when changing from one application type to another (EU to SFE) we are required to remove the original application to allow this to transfer over to the new application. As the application is currently still under review, the notification you will have recieved will be in response to the removal of the original application (Eu) while we are awaiting the switch to the new application (SFE). Once complete, a new award notification will be issued to confirm that this has now been completed. Thanks, Stephen.

Hi dadaf, as we are unable to access account through this portal, I would advise to contact us for to allow us to check the application for you. You can contact us over the phone (0300 100 0607) or via live chat. To access our live chat service from your online account, select undergraduate and then ‘contact us’. From here you will be able to use our live chat service when it is available and we can check this for you. Our opening hours are stated on our ‘contact us’ page. Thanks, Stephen.