The Student Room Group

Late portfolio submission to UAL due to technical issues

Hey, so when I was submitting my portfolio on the deadline, pebblepad suddenly crashed and kept showing “unknown error” and this was the case until there were 4 minutes left to the next day and so I couldn’t submit my portfolio on time for half the courses I applied to and I’m freaking out. I emailed admissions and let’s see what they have to say, because I really wouldn’t want such a glitch to limit my choices

Reply 1

Original post
by Anonymous
Hey, so when I was submitting my portfolio on the deadline, pebblepad suddenly crashed and kept showing “unknown error” and this was the case until there were 4 minutes left to the next day and so I couldn’t submit my portfolio on time for half the courses I applied to and I’m freaking out. I emailed admissions and let’s see what they have to say, because I really wouldn’t want such a glitch to limit my choices

Hi there,

Try not to worry. You've done the right thing by contacting the unis as they should be able to guide you on this. I would wait to see what they say as they'll be able to put your mind at ease by confirming if this has affected your application.

In the meantime, try to distract yourself and take your mind off it. I know it can be worrying to hear back about this sort of thing, but I'm sure the admissions team will be in touch soon.

All the best with your applications. 🙂
Emily
Student Rep at BCU

Reply 2

Original post
by BCU Student Rep
Hi there,
Try not to worry. You've done the right thing by contacting the unis as they should be able to guide you on this. I would wait to see what they say as they'll be able to put your mind at ease by confirming if this has affected your application.
In the meantime, try to distract yourself and take your mind off it. I know it can be worrying to hear back about this sort of thing, but I'm sure the admissions team will be in touch soon.
All the best with your applications. 🙂
Emily
Student Rep at BCU


Hey, thankyou so much, I needed to hear this.
Yep I’m trying not to think of it but it keeps bugging me
I hope they do understand my situation

Reply 3

Original post
by Anonymous
Hey, thankyou so much, I needed to hear this. Yep I’m trying not to think of it but it keeps bugging me I hope they do understand my situation
Did you get any update you can share with us? Were you able to apply?

Reply 4

Original post
by modalake
Did you get any update you can share with us? Were you able to apply?


Hey, i did get a reply which wasn’t very clear, they’re sorry to hear that & said they have received my portfolio and will check it but since i sent it after the deadline its not guaranteed i might get in and then said the outcomes deadline is 14 may 2025
It was still kinda vague so I replied back to them, also stating again the fact that since i was completely helpless in this situation, i couldn’t have in any way taken advantage of it which would be unfair to other students….

Well, let’s see what they update me with this time!

Reply 5

I had a similar problem with a technical issue and I already sent the admission email. In fact were you able to submit your portfolio afterwards? I am very worried about it.

Reply 6

Original post
by Anonymous
Hey, i did get a reply which wasn’t very clear, they’re sorry to hear that & said they have received my portfolio and will check it but since i sent it after the deadline its not guaranteed i might get in and then said the outcomes deadline is 14 may 2025
It was still kinda vague so I replied back to them, also stating again the fact that since i was completely helpless in this situation, i couldn’t have in any way taken advantage of it which would be unfair to other students….
Well, let’s see what they update me with this time!

this happened to me when uploading my portfolio and i got the exact same response from them when i emailed about it so had completely given up hope that i would get an offer but i got one from them yesterday! i have no idea how im still very shocked but i would say if your portfolio is any good at all they would still consider you fairly regardless of what they said in the email so try not to think about it too much and i hope u get an offer!

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