The Student Room Group

Ignore list not working on the app

Problem Summary
Ignore list not working on the app

Problem Details
Not sure whether it’s intentional or not but the ignore list doesn’t work on app for me at least.

Device
Mobile

Browser
TSR App

Link


Additional Information
I pretty much don’t use the ignore list but I decided to test stuff out and I found this.

Reply 1

Original post
by Talkative Toad
Problem Summary
Ignore list not working on the app
Problem Details
Not sure whether it’s intentional or not but the ignore list doesn’t work on app for me at least.
Device
Mobile
Browser
TSR App
Link

Additional Information
I pretty much don’t use the ignore list but I decided to test stuff out and I found this.

Hi. Thanks for letting us know. We haven't added it to the app yet but it is on the list of features to be put in. It really doesn't make sense to have it in the web and not the app! Thanks again.

Reply 2

Original post
by PurpleAndGreen
Hi. Thanks for letting us know. We haven't added it to the app yet but it is on the list of features to be put in. It really doesn't make sense to have it in the web and not the app! Thanks again.

Thank you. Will the ability to block at least FHs ever be enabled? (I can understand not being able to block VT/VSL or CS/GS, but can’t understand the logic behind FH).

I had made the original thread on this topic here: https://www.thestudentroom.co.uk/showpost.php?p=99306171&postcount=7

Reply 3

Original post
by Talkative Toad
Thank you. Will the ability to block at least FHs ever be enabled? (I can understand not being able to block VT/VSL or CS/GS, but can’t understand the logic behind FH).
I had made the original thread on this topic here: https://www.thestudentroom.co.uk/showpost.php?p=99306171&postcount=7
I've checked with the dev team. When we implement this in the app we will also be changing which groups can be blocked. Users from these groups cannot be blocked (so Forum Helpers can be):

Community Team

Official Representative

Section Leaders

The Student Room Group Staff

Volunteer Team

Reply 4

Original post
by PurpleAndGreen
I've checked with the dev team. When we implement this in the app we will also be changing which groups can be blocked. Users from these groups cannot be blocked (so Forum Helpers can be):

Community Team

Official Representative

Section Leaders

The Student Room Group Staff

Volunteer Team


Any reason for not being able to block reps? The rest makes perfect sense, thank you for the update 🙏🏾.

Reply 5

Original post
by Talkative Toad
Any reason for not being able to block reps? The rest makes perfect sense, thank you for the update 🙏🏾.

I'm not sure exactly, but I think its a product decision and not for any technical reason. 🙂 Reps shouldn't be posting anything inappropriate on site to warrant being ignored!

Reply 6

Original post
by PurpleAndGreen
I'm not sure exactly, but I think its a product decision and not for any technical reason. 🙂 Reps shouldn't be posting anything inappropriate on site to warrant being ignored!

I mean some people want to be able to block other users regardless of the content that they post. The reason why I can understand not being able to block the other groups is that they might put out important warnings and messages (and if that’s skipped, then that can cause issues further down the line).

This doesn’t apply to reps (like how it also doesn’t apply to FHs) which is why I asked why can’t ORs can’t be ignored.
(edited 11 months ago)

Reply 7

Original post
by Talkative Toad
I mean some people want to be able to block other users regardless of the content that they post. The reason why I can understand not being able to block the other groups is that they might put out important warnings and messages.
This doesn’t apply to reps (like how it also doesn’t apply to FHs) which is why I asked why can’t ORs can’t be ignored.

I'm sorry, I think misunderstood how you would use the ignore list. You're right that users' might want to block people regardless of content and that's fair enough. 🙂 I don't know the exact reason that Official Reps can't be blocked but I don't expect this will change though.

Reply 8

Original post
by PurpleAndGreen
I'm sorry, I think misunderstood how you would use the ignore list. You're right that users' might want to block people regardless of content and that's fair enough. 🙂 I don't know the exact reason that Official Reps can't be blocked but I don't expect this will change though.


Thank you.

Because when you try to block certain people it says “X can’t be blocked because they are a moderator” or whatever.

ORs aren’t moderators by any stretch of imagination, that’s why I queried this.

Reply 9

Original post
by Talkative Toad
Thank you.
Because when you try to block certain people it says “X can’t be blocked because they are a moderator” or whatever.
ORs aren’t moderators by any stretch of imagination, that’s why I queried this.

Yep its a fair question. It was meant to be a joke about reps posting inappropriate content so I didn't need to add that. Thanks again for explaining.

Reply 10

Original post
by PurpleAndGreen
Yep its a fair question. It was meant to be a joke about reps posting inappropriate content so I didn't need to add that. Thanks again for explaining.

Thanks, it looks you can already block reps for now anyway.

Thank you for the responses.

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