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My Original Documents

Hi,
I sent the original birth the certificates of my children( 3 in total) and my marriage certificates to the SFE as requested, this was sent to them 30/01/2025, Proof of receipt showed it was signed for on the 31/01/ 2025, today is the 24/02/2025 and I still have not got my documents back. I need this document to submit application to the Home Office. How do I get my documents back please. Thank you

Reply 1

Drew SLC

Official Rep

Hi there,

You will need to contact us so we can look into this for you.To access our live chat service select undergraduate and then ‘contact us’. From here you will be able to use our live chat service when it is available. Alternatively, you can contact us on 0300 100 0607 for further assistance. Our opening hours are stated on our ‘contact us’ page.

Thanks, Drew

Reply 2

Darlington2310

Original post

by Drew SLC

Hi there,
You will need to contact us so we can look into this for you.To access our live chat service select undergraduate and then ‘contact us’. From here you will be able to use our live chat service when it is available. Alternatively, you can contact us on 0300 100 0607 for further assistance. Our opening hours are stated on our ‘contact us’ page.
Thanks, Drew

Do i need to log on to Student finance account to chat?

Reply 3

Darlington2310

I still cannot find the Chat icon. Can you help me please

Reply 4

Darlington2310

Original post

by Drew SLC

Hi there,
You will need to contact us so we can look into this for you.To access our live chat service select undergraduate and then ‘contact us’. From here you will be able to use our live chat service when it is available. Alternatively, you can contact us on 0300 100 0607 for further assistance. Our opening hours are stated on our ‘contact us’ page.
Thanks, Drew

Please this is my refrence #:60370404742