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Probation Service Officer Recruitment Process

Hi everyone,

I recently had my probation service officer interview on 18th Feb still waiting to hear back from them as I have emailed them and they have gotten back to me saying it is still a waiting process, I know I did well but the way I am so nervous of receiving a rejection letter.

I was wondering if anyone applying or have applied before, how did the process go for you?

And what can you do after if I was to receive that rejection letter not saying to be mentally prepared to receive one.

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Reply 1

Hey! I’m in the same position - had an interview 19th Feb. Have you heard back yet?

I was told it would take around 2 weeks to hear back usually - no way to tell though!

Reply 2

Original post
by Hdxmck
Hey! I’m in the same position - had an interview 19th Feb. Have you heard back yet?
I was told it would take around 2 weeks to hear back usually - no way to tell though!

Nothing yet, they told me the same thing but it’s been longer then two weeks surely?

Reply 3

Original post
by atere4ever
I have just got a message... Before we can progress your application, we need to confirm your ID and Right to Work documents... We were unable to verify your documents on your first attempt, you will receive an email from TrustID and have a second attempt to complete this check. The concern is my share code indicates that I am a student. However, I have completed my programme, making me eligible to commence full-time employment. I am in the process of applying for a Graduate visa, my current student visa expires on April 30, 2025. When asked if I am a student during the verification process, should I confirm "Yes"?


Ah I think I’d ask for advice from the HMPPS recruitment team before re-submitting anything just in case. Does sound like you just need to confirm you’re classed as a student for the time being, as your current documents show this!

Reply 4

Original post
by FRA16001021
Nothing yet, they told me the same thing but it’s been longer then two weeks surely?


Yes, I was told it may take longer. They do recruitment campaigns nationally instead of locally which is why I believe the process takes a while.

I did pass the assessment process last year but was put on a reserve list, wasn’t given a location I’d be able to travel to so I applied again for 2 different posts that were more local to me. There may not be a vacancy in that area at that time which is interesting! Just a waiting game :smile:

Reply 5

Original post
by Hdxmck
Yes, I was told it may take longer. They do recruitment campaigns nationally instead of locally which is why I believe the process takes a while.
I did pass the assessment process last year but was put on a reserve list, wasn’t given a location I’d be able to travel to so I applied again for 2 different posts that were more local to me. There may not be a vacancy in that area at that time which is interesting! Just a waiting game :smile:

I applied for Watford so I’d assume if it’s this long and still
no update, I don’t know if I should get in touch with the recruitment team. But you know when you gotta be hopeful

Reply 6

Hi, I had my interview on 24th Feb. Has anyone heard anything yet?

Reply 7

Has anyone heard anything yet?

Reply 8

Original post
by FRA16001021
Has anyone heard anything yet?


I had 2 interviews and I have heard back from one- I was successful at interview but placed on the merit list. Also had emails before that saying I would hear back soon. Have you?

Reply 9

Original post
by Hdxmck
I had 2 interviews and I have heard back from one- I was successful at interview but placed on the merit list. Also had emails before that saying I would hear back soon. Have you?

I only had one interview so still waiting

Reply 10

I just received an email saying I have been put on the reserve list what does that mean?

Reply 11

Original post
by ClaireFranc23
I just received an email saying I have been put on the reserve list what does that mean?


So you’ve been successful at interview but you are waiting for a vacancy in the area. You would have been scored based on the behaviours/strengths criteria so the vacancies would be offered to higher scorers first :smile: well done!

Reply 12

I do wonder when will the vacancies become available and is anyone else here on the reserve list?

Reply 13

Original post
by ClaireFranc23
I do wonder when will the vacancies become available and is anyone else here on the reserve list?

I had my interview on the 21st February. I received an email on the 3rd April saying I was successful at my interview and placed on the reserve list. And on the 14th April (today), I received a provisional offer.

Wishing you all the best !

Reply 14

Original post
by Princessa11x
I had my interview on the 21st February. I received an email on the 3rd April saying I was successful at my interview and placed on the reserve list. And on the 14th April (today), I received a provisional offer.
Wishing you all the best !

Thanks and still hoping there’s space where I am

Reply 15

Original post
by Princessa11x
I had my interview on the 21st February. I received an email on the 3rd April saying I was successful at my interview and placed on the reserve list. And on the 14th April (today), I received a provisional offer.
Wishing you all the best !
Also congratulations, what area did you apply for?

Reply 16

Original post
by ClaireFranc23
I do wonder when will the vacancies become available and is anyone else here on the reserve list?


Let me know if you want to chat about anything in relation to the pSO role . I’ve recently just started and I love it !😊

Reply 17

Original post
by ClaireFranc23
Also congratulations, what area did you apply for?

Thank you ! The one I applied to just says London, I read somewhere that once I pass employment checks, I’ll be sent my contact which will have the area

Reply 18

Niceeee

Reply 19

Original post
by jelden
Let me know if you want to chat about anything in relation to the pSO role . I’ve recently just started and I love it !😊

That would helpful actually and update I received a provisional offer this week, sent of my pre employment form yesterday, I am soo excited to start!!

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