Wrong SFE year application withdrawn

I was a bit too keen and applied for SF a bit early,,, and then my application got withdrawn. UoN told me to contact SFE but I haven’t been able to get through on their phone line as it’s all a bot and the circumstances don’t really match anything that it says.
Can I just start a new application later or do I have to try and find a way to get through to them?? Help!!

Hi there,
Can you please tell us when your course begins?
Thanks, Graeme

Hi there, have you received any correspondences as to why the application was withdrawn? (this would normally be sent via email to the email address registered on the account). Thanks, Stephen.

Hi yeah, it’s because the uni told them I’d left the course even though I had never attended at all, that’s where the issue is currently

Okay, that's no problem - you're fine to make a 25/26 application online now. This is the correct application to use, so we'll then get you approved.
Thanks, Graeme

I did get one that was then denied due to this. Should I try again?

Yes, it's definitely worth trying again - so if you click to apply again and then select 25/26 this should work.
If it doesn't please tell us here what happens.
Thanks, Graeme