Where to upload CPR Evidence for SFE

Im essentially looking to upload evidences to show why i withdrew from my masters in 24/25 and im looking to reapply for funding for the year 25/26. Ive seen instructions to click on Manage my funding and check the right side bar for "Upload Evidences" but theres no option there. Is this because applications for the 25/26 year has not been opened yet?
Thank you

Hi Tai,
If this is for a new Postgraduate degree then you'd need to send this via post as there isn't a digital upload format for Postgraduate students.
Student Finance England PO Box 210 Darlington DL1 9HJ
Thanks, Jason

Hi Jason I appreciate you getting back to me! And yes, for a new postgraduate degree. So the letter i'm assuming must contain all necessary details, reasoning for cpr and evidences. And typically how long do i wait for a response?
Thank you!

Hi Tai,
Yes, that is correct. It is currently taking 5 working days to review the evidence but please be advised timescales are estimates so these can change on a day to day basis. Thanks, Jason

Hi Jason,
Hope All is well
i have submitted my medical records for my mothers circumstance which has led me to withdraw at the time of my masters, however they have emailed me that it is not sufficient evidence which i am a bit confused about. Is there any way around this?
Thank You