student finance sponsor not working?

sarraraar2017

Got an email and logged into my sic - and I had an approval letter approving my maintenance and tuition loans.
But it still says its awaiting my mother's details.
But my parents say they have done them.
Before, it said 'Awaiting sponsor 2 details' - Now it says 'Awaiting [her actual name] details, so they must have gotten some form of information?
Should I do anything? Student finance seems a pain to contact. pls help guys

(edited 2 months ago)

Reply 1

Drew SLC

Official Rep

Hi there,

When did you sponsor support the application?

Thanks, Drew

Reply 2

sarraraar2017

Original post by Drew SLC

Hi there,
When did you sponsor support the application?
Thanks, Drew

about four days ago

Reply 3

Drew SLC

Official Rep

Hi there,

I would expect that it has not been processed as of yet. You can contact us to check this. To access our live chat service select undergraduate and then ‘contact us’. From here you will be able to use our live chat service when it is available. Alternatively, you can contact us on 0300 100 0607 for further assistance. Our opening hours are stated on our ‘contact us’ page.

Thanks, Drew

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