Overpayments

Hi, I have just checked my SFE account and following just completing a 60 credit module with the Open University which I started February 2023, then following this I completed x2 30 credit modules in October 2024. The SFE have paid the OU for all of these courses on the 2nd April 2025 (Academic Year 2023) a fee of around £6500 which is correct. However, then it seems that for Academic Year 2024 they are planning to give the OU another £6500, but I'm unsure as to what this is for? Its still awaiting to be confirmed but I don't want SFE paying OU money from myself for no reason. I have confirmed I am starting my next 60 credit module in October 2025. However, now I am unsure whether I apply in April/May 2025 for my October 2025 SFE or whether this payment will suffice for that payment? It says for Academic Year 2024 payments are due to be taken out 5th February, 7th May and 15th October 2025 but it doesn't say any of these payments are complete. I have queried it with the OU as well but I wanted to check with you to see if I need to contact the SFE at all to see what has gone wrong.

Reply 1

Stephen SLC

Official Rep

Hi there, for to check all the payments made and pending, and the academic dates for these, it would be beneficial to contact us directly for to have these checked and confirmed. You can do over the phone (0300 100 0607) or via live chat.
To access our live chat service from your online account, select 'undergraduate' and then ‘contact us’. From here you will be able to use our live chat service when it is available. Our opening hours are stated on our ‘contact us’ page. We will be able to check and confirm this for you. Thanks, Stephen.

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Overpayments

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