No Option of Application

Hi, is anybody else having issues with the accommodation portal not having a link to start an application? I'm wondering if the issue is only on my end as I am a returning student (applying for halls for second year) and instead of a link to start an application, what appears is a thank you for booking a check in appointment from last year and a link to cancel or amend the booking. I assume that this is from the check in appointment for my first year halls that I made last year, and any time I click the link I'm brought back to the portal homepage with a message stating "you were redirected to this page as you do not have access to the appropriate page" or something along those lines every time I click it. Is anybody else having this issue or is it just me? I was fully intent on getting my application in yesterday but was unable to due to this issue. If this is only an issue for me, I suppose I should email the accommodation team.
Any advice would be helpful.