The Student Room Group

accomodation KCL

im trying to login to the portal and it says to put ur kcl student number from the offer day as the username and then press reset password to get a temporary password. whenever i do that it just says incorrect password and username??? is anyone having the same problem, or know how to fix it?

Reply 1

It takes 48 hours after you've confirmed kcl offers on ucas. Then it should let you log in and then you'll be able to book / or you'll get sent an email telling you that you can book. That was my experience anyway!

Reply 2

Original post
by Anonymous
It takes 48 hours after you've confirmed kcl offers on ucas. Then it should let you log in and then you'll be able to book / or you'll get sent an email telling you that you can book. That was my experience anyway!

hey thanks for ur reply. it has been 48 hours and still doesnt work. i think ill call them some point today. thanks tho :smile:

Reply 3

Original post
by PAULANKE
hey thanks for ur reply. it has been 48 hours and still doesnt work. i think ill call them some point today. thanks tho :smile:

Hey, I'm having the same problem! I firmed KCL last Friday so it should've been 2 working days by now. I received an email today informing me that I'd missed a call from KCL student advisors (from a couple weeks ago) so I'll call them back tomorrow and ask about it... maybe it's just taking a bit longer than usual, who knows.

Did you manage to call them and get it sorted?
(edited 8 months ago)

Reply 4

Original post
by mindlessape
Hey, I'm having the same problem! I firmed KCL last Friday so it should've been 2 working days by now. I received an email today informing me that I'd missed a call from KCL student advisors (from a couple weeks ago) so I'll call them back tomorrow and ask about it... maybe it's just taking a bit longer than usual, who knows.
Did you manage to call them and get it sorted?

Thank God it’s not just me!!! i was trying everything haha. i emailed them instead but it says it’ll take them 5 working days to respond, so i will probably call tomorrow.

Reply 5

Original post
by PAULANKE
Thank God it’s not just me!!! i was trying everything haha. i emailed them instead but it says it’ll take them 5 working days to respond, so i will probably call tomorrow.

Hahaha, yeah, it’s comforting to know someone else in the same situation! Let’s keep each other updated. ☺️

Reply 6

Original post
by PAULANKE
Thank God it’s not just me!!! i was trying everything haha. i emailed them instead but it says it’ll take them 5 working days to respond, so i will probably call tomorrow.

Wow, so I tried again before calling and it worked! (It gave me a confirmation message that it had sent a temporary password to my email.) So I think it's just taking a bit longer than usual. Hope it's working for you too!

Reply 7

Original post
by mindlessape
Wow, so I tried again before calling and it worked! (It gave me a confirmation message that it had sent a temporary password to my email.) So I think it's just taking a bit longer than usual. Hope it's working for you too!

Same!!!! it worked for me too yayyyyy. have you booked any accommodation? I lowkey don’t know which to choose, maybe hayloft

Reply 8

Original post
by PAULANKE
Same!!!! it worked for me too yayyyyy. have you booked any accommodation? I lowkey don’t know which to choose, maybe hayloft

Booked Hayloft!

Reply 9

Original post
by Anonymous
Booked Hayloft!


What floor? I’m there too!!

Reply 10

Original post
by Anonymous
What floor? I’m there too!!

Floor 5 😁

Reply 11

Original post
by Anonymous
What floor? I’m there too!!

i just booked!! im floor 6

Reply 12

Original post
by PAULANKE
Same!!!! it worked for me too yayyyyy. have you booked any accommodation? I lowkey don’t know which to choose, maybe hayloft

I booked GDSA!

Reply 13

Original post
by mindlessape
I booked GDSA!

I’ve book GDSA too! what’s your accomm number😊

Reply 14

Original post
by fleeting-quay
I’ve book GDSA too! what’s your accomm number😊

Will DM!

Reply 15

Hi. Anyone booked / considering Moonraker? Can't decide whether it's worth risking the disruption due to building work!

Reply 16

Original post
by balanced0610
Hi. Anyone booked / considering Moonraker? Can't decide whether it's worth risking the disruption due to building work!

Not in Moonraker (I’m in GDSA) but my accom will have noise disruption too. I decided to just go for it bc I think it’s worth it for the facilities + price. I doubt the disruption be 24/7 anyway… Anyhow it’s up to you, just thought I’d chip with in my perspective :smile:)

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