The Student Room Group

UAL accommodation booking

Anyone else had issues booking halls for UAL? I knew that it was competitive, but this was much worse than I thought- the website was constantly crashing to the point that I couldn’t see which I was booking…
I’ve now got an offer but idk where it’s for as it just has a question mark?

Reply 1

Original post by Anonymous
Anyone else had issues booking halls for UAL? I knew that it was competitive, but this was much worse than I thought- the website was constantly crashing to the point that I couldn’t see which I was booking…
I’ve now got an offer but idk where it’s for as it just has a question mark?


I’ve been trying to book a room since 10 am and I still haven’t able to book it. Did u only apply for 1 accommodation and booked it or did u put down 5/4 options down and then got an offer for one ?
Cuz Im trying to book 1 room and idk if it’s the system not working or do I have to wait, after I selected the room I then got onto a page that said review your booking and I still haven’t paid and I can’t go any more further

Reply 2

It took me 2 hours to book the accommodation... And when I went to the site, most of the accommodation was already booked

Reply 3

Original post by Anonymous
Anyone else had issues booking halls for UAL? I knew that it was competitive, but this was much worse than I thought- the website was constantly crashing to the point that I couldn’t see which I was booking…
I’ve now got an offer but idk where it’s for as it just has a question mark?

Make sure you are using chrome browser. Had the same, spoke to office, logged out and then back in with chrome- resolved the issue, offer was sitting there and readable

Reply 4

Original post by Sarinazameni
I’ve been trying to book a room since 10 am and I still haven’t able to book it. Did u only apply for 1 accommodation and booked it or did u put down 5/4 options down and then got an offer for one ?
Cuz Im trying to book 1 room and idk if it’s the system not working or do I have to wait, after I selected the room I then got onto a page that said review your booking and I still haven’t paid and I can’t go any more further


I applied for one as it crashed before I could put down more. I’ve now got a page with a room offer and a certain amount of time to reply. It’s silly though as I didn’t even get a chance to look at what I was doing most of the time. Hope you got it sorted!

Reply 5

Original post by Anonymous
It took me 2 hours to book the accommodation... And when I went to the site, most of the accommodation was already booked


Oh no!! I was on it straight away and they went super quick too- so either way I still couldn’t have got there any faster. Once I’d finally gotten to it there were only a handful of options left. Hope you were able to get somewhere?

Reply 6

Original post by Flisscat
Make sure you are using chrome browser. Had the same, spoke to office, logged out and then back in with chrome- resolved the issue, offer was sitting there and readable


Ah shoot! Should’ve done this- I also had quite a few tabs open so closed all of those down and started again and it went a little faster

Reply 7

Original post by Anonymous
I applied for one as it crashed before I could put down more. I’ve now got a page with a room offer and a certain amount of time to reply. It’s silly though as I didn’t even get a chance to look at what I was doing most of the time. Hope you got it sorted!


After 4 hours and 6 calls to them Yh 😭

Reply 8

Original post by Sarinazameni
After 4 hours and 6 calls to them Yh 😭


Oh nooo!! Glad you were able to get it sorted though- seems like a lot of people were in similar situations

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