Blocked Payment
My payment was meant to be paid yesterday, I checked my online account, and it said I was blocked.
The live chat AI said that it would take 10 days to "manually" review my account, I now can't pay rent because the postman didn't deliver a letter.
And their phone service is terrible so I can't speak to a real person.
The live chat AI said that it would take 10 days to "manually" review my account, I now can't pay rent because the postman didn't deliver a letter.
And their phone service is terrible so I can't speak to a real person.
Reply 1
Original post
by PatrickB0My payment was meant to be paid yesterday, I checked my online account, and it said I was blocked.
The live chat AI said that it would take 10 days to "manually" review my account, I now can't pay rent because the postman didn't deliver a letter.
And their phone service is terrible so I can't speak to a real person.
The live chat AI said that it would take 10 days to "manually" review my account, I now can't pay rent because the postman didn't deliver a letter.
And their phone service is terrible so I can't speak to a real person.
Hi Patrick,
Can you try calling us now on 0300 100 0607? Normally, if you confirm to us over the phone we'll be able to unblock your payment.
Thanks, Graeme
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