The Student Room Group

Can't log on to sfe application

I had finished setting up an account then it failed to load and crashed. Then I tried to set it up again and it said my account already existed. When I try to log on to my account I get an error message saying something went wrong. I've waited 2 hours and tried again, but the same thing happens. I have tried ringing the helpline but I don't have my reference number (as I can't log on!) so I cannot get through to anyone.

Reply 1

Hi there, we would still be able to try to assist you with you query. Have you been able to gain access or do you still require assistance? If so we would advise to contact us so we can gain access to your account and reset your log in details. Thanks Stephen.

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