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Pub forced to pay family £75,000 after accusing them of dine and dash

A pub has been forced to pay a family £75,000 after they wrongly accused a family of leaving without paying the bill (see link below).
What are your thoughts?

Pub is forced to pay family £75,000 after wrongly accusing them of 'dine and dash' over £150 restaurant bill | Daily Mail Online
Original post
by Emma:-)
A pub has been forced to pay a family £75,000 after they wrongly accused a family of leaving without paying the bill (see link below).
What are your thoughts?

Pub is forced to pay family £75,000 after wrongly accusing them of 'dine and dash' over £150 restaurant bill | Daily Mail Online

Well, given that the article was published in the Daily Mail we shouldn't be surprised at the inaccuracy in the headline. The pub were not forced to pay them £75,000. As the article itself says, "The pub agreed to pay £75,000 in damages as well as the family's legal costs, as part of a settlement agreement."

The pub made a mistake, having publicly (and incorrectly) accused the family of not having paid. The fact that the allegations were then repeated in four separate press reports which picked-up on the story meant that it got a much wider audience than a single public post on Facebook.

The pub also made a mistake in publishing images from CCTV, which I think most people would accept is a violation of their privacy (and which is almost certainly a violation of the Data Protection Act).

So the pub should have to paid the family compensation, and considerable compensation, for the public humiliation inflicted upon them. Personally, I think £75,000 is too much. I'd have thought a number more in the £10,000-£15,000 region would be more appropriate. But the pub agreed to pay £75,000 to end the libel case against them. I've no idea how much the court would have awarded if it had been given the opportunity to conclude the case.

Reply 2

*sad trombone*

Definitely a lesson to make sure your accounts/tills are up to date before making accusations.

75k does sound a fair whack but I suppose they likely need to consider it as 4 identical claims and sets of fees. I would personally feel a bit bad as I'd know I was likely closing the place down, I'd have maybe accepted 5k and a very enthusiastic apology and public name clearing - tbh given how clickbait/social media spread this story out of simple self interest I wouldn't want to be seen as the greedy bad guy and have the same focus turned on me.

I note they boasted about sacking the staff member who made the initial till mistake, as if that was what they really got in trouble for 🤔 As @DataVenia says, I wonder how bad the expected damages were to make them settle at that price.
Original post
by DataVenia
Well, given that the article was published in the Daily Mail we shouldn't be surprised at the inaccuracy in the headline. The pub were not forced to pay them £75,000. As the article itself says, "The pub agreed to pay £75,000 in damages as well as the family's legal costs, as part of a settlement agreement."
The pub made a mistake, having publicly (and incorrectly) accused the family of not having paid. The fact that the allegations were then repeated in four separate press reports which picked-up on the story meant that it got a much wider audience than a single public post on Facebook.
The pub also made a mistake in publishing images from CCTV, which I think most people would accept is a violation of their privacy (and which is almost certainly a violation of the Data Protection Act).
So the pub should have to paid the family compensation, and considerable compensation, for the public humiliation inflicted upon them. Personally, I think £75,000 is too much. I'd have thought a number more in the £10,000-£15,000 region would be more appropriate. But the pub agreed to pay £75,000 to end the libel case against them. I've no idea how much the court would have awarded if it had been given the opportunity to conclude the case.

I agree that £75,000 was too much. The £10,000-£15,000 figure you said sounds more reasonable.

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