Postgraduate loan

I previously did a masters before the postgraduate loans in 2015, I used future finance. However, during this period I was in an emotionally abusive relationship. Whilst, 2 chronic health conditions that significantly affected my quality of life and ability to work.
The illnesses and the emotionally abusive relationship prevented me from being able to use the masters. I have only recently received proper treatment for my disorders and can partake on a university course. I am currently applying for Student finance and need to know what I need to include or if this is an option using the compelling reasons section. As I have previously done a masters , I need to present my case but need advise . Any help anyone can offer would be really appreciated.

Hi Nikita. I am sorry to hear about what happened during your studies. Just to confirm, did you gain a Postgraduate qualification from your self funded studies? What course did you study? Thanks, David

Hi there, Thank you for getting back to me so quickly yes I did complete the course at Plymouth University, I studied International relations. 2 illnesses they gravely affected my ability to use the degree at that time and up until now the illnesses where not under control with treatment. The course was completed in 2016..

Thank you for your help, i did complete the course but did so while having depressiom and 2 severe health issues, as well as emotional abuse. I completed it before the 2017 postgraduate funding came into effect. I have a letter from the doctors about this period of time and how it affected my abilities during this course period.
I am currently appealing the decision made my student finance about receiving funding from student finance for a postgraduate loan, any advise would be greatly appreciated.