The Student Room Group

Awaiting Eligibility Evidence for SFE

Hey,
Today I got an email saying "Your application for student finance is incomplete - More details are required for Academic Year 2025/26". They said my application is on hold as they need some evidence for eligibility. However, they have not mentioned what exactly do they need. I dont kn what they are asking for. Also i have not applied online, i have applied by post for SFE. So, if anyone can tell me what to do, it would be really appreciated. Thanks...

Reply 1

Hi there, when you applied via post, when was this? Also, what identity evidence did you submit with the application? Thanks, Stephen.

Reply 2

Original post
by Stephen SLC
Hi there, when you applied via post, when was this? Also, what identity evidence did you submit with the application? Thanks, Stephen.

Hello,
I posted my application on 16/05/25 and I sended my College and school letter for confirming that i had attend that school and college. and thanks for getting back.

Reply 3

Original post
by Stephen SLC
Hi there, when you applied via post, when was this? Also, what identity evidence did you submit with the application? Thanks, Stephen.

also this was the email they sended me:
=sfe email.png

but when go online on my account to check this is what is shows:
sfe account .png
i dont kn what i should

Reply 4

Original post
by Stephen SLC
Hi there, when you applied via post, when was this? Also, what identity evidence did you submit with the application? Thanks, Stephen.

So can i upload my indian passport, share code and provisional driving licesence?

Reply 5

Original post
by The-Angel
Hey,
Today I got an email saying "Your application for student finance is incomplete - More details are required for Academic Year 2025/26". They said my application is on hold as they need some evidence for eligibility. However, they have not mentioned what exactly do they need. I dont kn what they are asking for. Also i have not applied online, i have applied by post for SFE. So, if anyone can tell me what to do, it would be really appreciated. Thanks...

Hi there,

If you want to contact us via here: https://www.gov.uk/contact-student-finance-england

We can check what's required and further assist. Thanks, Jason

Reply 6

Original post
by SFE Jason
Hi there,
If you want to contact us via here: https://www.gov.uk/contact-student-finance-england
We can check what's required and further assist. Thanks, Jason
Hey, I tried calling but no one was picking up. So, i got that email again about "awaiting eligibility evidence". But i have already uploaded by share code and provisional licence so i don't know what to submit..

Reply 7

Original post
by The-Angel
Hey, I tried calling but no one was picking up. So, i got that email again about "awaiting eligibility evidence". But i have already uploaded by share code and provisional licence so i don't know what to submit..

We can't access accounts on this platform. If you want to try contacting us again via the steps here

To get in touch with us you can find our contact details here: https://www.gov.uk/contact-student-finance-england

Thanks, Jason

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