Nottingham University Offer HELP!!

I applied to Nottingham University via Ucas Extra for Industrial Economics. I already have achieved grades from 2024, and I exceeded their minimum entry requirements. So then I received a conditional offer from them in which they are asking for 2 grades higher than their minimum entry requirements are, and 1 grade higher than what I achieved.
I dont understand how they sent me an offer is they already know from my UCAS application what I have already achieved.
The conditional offer states I need to send them my results, I am really confused by this whole process, I assumed I would be offered unconditional as I exceeded the requirements. I understand that they can change entry requirement after deadlines but my grades are already on my UCAS application given by my Sixth Form, so I should have been unsuccessful straight away if they are asking for 2 grades higher, instead of asking me to send my results.
I hope this has been a mistake on their end as I was so pleased with it up until I read the conditions of the offer properly.

Looks like a mistake. What grades do you have and what did they ask for?
Have you contacted them and asked about it?

Hopefully it is a mistake. So basically I did a BTEC, and their requirements were D*DD and I achieved D*D*D but they are asking on my offer for D*D*D*. My GCSE's are quite high however so was confused on this.
I contacted them via WhatsApp, they said it could be a mistake and they emailed admissions for me which can take up to 5 days to reply, hence why I am asking around. Clearing starts on the 5th and I really wanted it sorted before then

I applied to Nottingham University via Ucas Extra for Industrial Economics. I already have achieved grades from 2024, and I exceeded their minimum entry requirements. So then I received a conditional offer from them in which they are asking for 2 grades higher than their minimum entry requirements are, and 1 grade higher than what I achieved.
I dont understand how they sent me an offer is they already know from my UCAS application what I have already achieved.
The conditional offer states I need to send them my results, I am really confused by this whole process, I assumed I would be offered unconditional as I exceeded the requirements. I understand that they can change entry requirement after deadlines but my grades are already on my UCAS application given by my Sixth Form, so I should have been unsuccessful straight away if they are asking for 2 grades higher, instead of asking me to send my results.
I hope this has been a mistake on their end as I was so pleased with it up until I read the conditions of the offer properly.