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Can't access UofG applicant self service portal.

I tried logging in using my details for glasgowonline- I had created my own username and password for this. This didn't work, so I tried changing my password and still could not access the portal. I know I should have received an email with my login details after accepting my offer, but I no longer have access to this. I looked the issue up and apparently you should use your SAAS number and birth dates as your username and password, yet I tried this and it still didn't work. I'm honestly at a loss on what to do now.

Reply 1

McGinger

Phone their Admissions team for help/advice - 0141 330 2000

Reply 2

Student - Elise

Official Rep

Original post

by E130722

Good morning @E130722 ,

I hope you're doing well.

We do have an applicant self service troubleshooting guide here - https://www.gla.ac.uk/undergraduate/howtoapply/applicantselfservice/

If the situation that it's still not working, as this is a live application, I recommend you start a live chat with our admissions team. They are active from 10:00 a.m. to 4:00 p.m., Monday - Friday. You can start a live chat by selecting the purple speech bubble in the bottom right-hand corner of the screen here

Thanks,
Graham, 3rd Year Student Rep
BSc (Hons) Immunology