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Submitted EU25N form 2 days ago but portal says application "incomplete"

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Hi,

My sister sent her EU25N form via the post with the evidence required 2 days ago and it was received yesterday via RoyalMail tracking.

However, when she checked her SFE portal it says her application is incomplete and "1. 2025 / 2026 Full time Course details not given". Is this normal for a paper based application?

How would she be informed that her application is being processed?
I've attached screenshots for reference.
(edited 7 months ago)

Reply 1

Hi there. Did your sister start an applicaiton online first before sending the paper form? Thanks, Leah.

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