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Top Tips: Making a Clearing Call – Your Step-by-Step Guide📞

Calling a university during Clearing can feel daunting, but admissions teams are there to help and guide applicants through the process. Being prepared and knowing what to expect can make all the difference.

✅ Get Organised Before Calling – Have your UCAS ID, results (including GCSE English and Maths), and details of any other qualifications ready. Write down questions and the courses you’re interested in so nothing is forgotten mid-call.

📅 Know When to Call – Most universities open their Clearing hotlines at 8am on Results Day once UCAS Hub updates. Always collect results before calling – universities need actual grades to make a decision. Check each university’s website for their Clearing opening hours; some lines open in July for early applicants.

🗣 Call Yourself – Universities prefer to speak directly to the applicant, not a parent or guardian. It shows engagement and allows admissions staff to give accurate, tailored advice.

📞 What to Expect – The team will ask for personal details (including phone number and email), the course of interest, and all achieved qualifications. If the entry requirements are met, a verbal offer may be made on the spot, along with guidance on the next steps. If not, alternative suitable courses may be suggested – being flexible can open unexpected opportunities.

💡 Pro Tip: Note the name of the person spoken to and any agreed next steps for reference.

Find out more and explore courses available at The University of Law Clearing 2025!

Reply 1

UoL Students

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by TheUniofLawStaff

Calling a university during Clearing can feel daunting, but admissions teams are there to help and guide applicants through the process. Being prepared and knowing what to expect can make all the difference.
✅ Get Organised Before Calling – Have your UCAS ID, results (including GCSE English and Maths), and details of any other qualifications ready. Write down questions and the courses you’re interested in so nothing is forgotten mid-call.
📅 Know When to Call – Most universities open their Clearing hotlines at 8am on Results Day once UCAS Hub updates. Always collect results before calling – universities need actual grades to make a decision. Check each university’s website for their Clearing opening hours; some lines open in July for early applicants.
🗣 Call Yourself – Universities prefer to speak directly to the applicant, not a parent or guardian. It shows engagement and allows admissions staff to give accurate, tailored advice.
📞 What to Expect – The team will ask for personal details (including phone number and email), the course of interest, and all achieved qualifications. If the entry requirements are met, a verbal offer may be made on the spot, along with guidance on the next steps. If not, alternative suitable courses may be suggested – being flexible can open unexpected opportunities.
💡 Pro Tip: Note the name of the person spoken to and any agreed next steps for reference.
Find out more and explore courses available at The University of Law Clearing 2025!

To expand on this, many universities will be happy to talk to a representative on your behalf, such as a sibling, parent or carer but we will need to talk to you first to obtain your consent to talk to your representative. Speaking to yourself throughout the process can make things easier and help us to provide the correct information, but we do know that's not always possible.

If you don't feel able to make a phone call, for clearing this year, the University of Leicester are making clearing offers via WhatsApp. This can really help relax your nerves whilst still dealing with what can be a highly emotional and difficult situation. I know even in normal times I would have anxiety phoning anyone up so this is a great alternative which you can access by following this link- https://api.whatsapp.com/send?phone=447385435000.

We wish you every success for results day and if you have any questions about anything at any time, please do let us know!

Charlie
Law LLB Student

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