The Student Room Group

Trapped, Ignored, and Fighting to Survive

I am sharing my story anonymously because I need help, and because I’ve been failed by the very systems that were supposed to protect me.

I came to the UK full of hope, carrying years of savings from my home country, dreaming of an education and a future I had worked so hard for. I was in my early twenties when I arrived old enough to understand responsibility, young enough to still have everything ahead of me.

But what should have been an exciting journey became a nightmare I couldn’t escape.

During my first year, I faced overwhelming trauma personal losses, emotional abuse, and serious medical issues that left me unable to function normally. By the second semester, I could no longer focus on my studies. I tried, I really did. I love learning. I love university. But my brain froze. I couldn’t leave my room, couldn’t concentrate, couldn’t even read without feeling panic. Every attempt to study ended in fear, despair, and physical exhaustion.

I reached out to the university therapist, explaining everything. I said clearly: “I want to study. I love university. But I can’t focus. I can’t leave my room. I need help.” Despite this, the support I received was insufficient and sometimes harmful. I was misdiagnosed with a serious mental illness, which added fear and confusion, making everything worse.

Eventually, I was placed on a support plan meant to help students in my situation. It should have helped extra exam time, rest breaks, coursework extensions, allowances for absences but it came too late, and critical support never materialized. I was too overwhelmed and isolated to advocate for myself effectively.

At the same time, I lived in student accommodation. After being forced to leave university, I had to stay for months because the only way to cancel my contract was to find a replacement tenant. I reached out for help, listed my room everywhere I could, called repeatedly, sent emails, and provided medical evidence of my extreme hardship but no one helped. I was left alone, paying for months I couldn’t afford, trapped in a place that worsened my mental health every single day.

Every day was a battle. Nights were filled with nightmares and panic. Mornings were heavy with dread. My body ached from stress. I was a young woman navigating rules, language barriers, and a system that actively ignored me.

Now, I am facing a debt I cannot possibly pay. It isn’t just money it’s the symbol of everything I lost: my education, my savings, my trust in the institutions that promised to protect me. I feel like I am carrying this weight alone, every single day. I work now, just to survive, but I am still barely keeping my head above water.

I share this story not for pity, but because I need help. I need pro bono lawyers, housing advocates, or anyone who can help me fight this injustice. I have documents, medical letters, support plans, emails, and records showing I tried, over and over again, to reach out for support.

This is not a story of laziness or avoidance. This is a story of someone who fought to survive, who asked for help, who was ignored, and who now seeks fairness. I am determined to rebuild my life, but I cannot do it alone. I feel like my twenties are being stolen by a nightmare that is not ending.

I really don’t know how I can fix this situation. Every law firm I’ve contacted has said they usually defend the company and side with whoever has more power and money. I hope sharing my story can reach someone who truly cares.. :smile:

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