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Agents can post under different account
You might see the same room listed multiple times on different websites or under a company and a “personal” account. That’s not always a scam — but they should all be managed by the same agency. You can politely ask agents to provide their agency's information for further checking.
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Photos can be misleading
Listings often look more glamorous online than in real life. Wide-angle lenses, clever lighting, and even old photos can make a room seem bigger and brighter than it actually is. This is why it is imperative to view a listing in person – or have someone view for you – if possible, to get a real feel for the space.
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London rents are high
If you’re coming from another country, prepare yourself — £700–£1,200 per month for a small room is normal in many central areas. Anything far below this could be a warning sign.
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Fake listings – The room doesn’t exist or isn’t available, but the ad looks real.
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Fake landlords – Someone pretends to be the owner/agent but has no right to rent the property.
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Down payment traps – You’re asked to pay rent or a deposit before you’ve even seen the place.
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Identity theft scams – They ask for your passport or ID to “reserve” the room, then use it for fraud.
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Never hand over cash without a proper receipt.
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Use bank transfers to UK accounts only, ideally after signing the tenancy agreement.
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Avoid money transfer services for rent or deposits.
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Make sure your deposit is placed in a UK government-approved protection scheme (such as TDS, MyDeposits, or DPS).
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Consider temporary accommodation first – When I first came to London, I rented an Airbnb for 2 months before finding my current room. You might consider booking an Airbnb, hostel, or short-term room for 1–2 months so you can view long-term rentals in person.
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Bring a friend to viewings for safety. Plus, they spot issues you may miss.
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View during daylight — It’s safer and you’ll get a clearer picture of the condition and surroundings.
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Don’t send passport scans with your signature until you’re sure it’s a legitimate process.
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Learn UK rental terms — Words like “bills included,” “council tax,” and “HMO licence” will appear in ads. You can also read more about them here.
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There are exceptions — When I found my current room, my landlord handled everything directly — she wrote the contract, kept the deposit (which is allowed under a lodger agreement), and didn’t use an agency or deposit protection scheme. I felt safe and secure because her niece also lived in the house. In situations like this, what matters most is that you’ve viewed the room, understand the renting regulations in the UK, and feel confident you can trust the landlord before paying anything.
Reply 1
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Go to the Propertymark website
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Use their “Find an Agent” tool or member search.
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Enter the agency’s name to confirm they are a registered member.
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Ask the agency which CMP provider they use.
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Go to that provider’s website and search their member list to verify the agency’s coverage.
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Examples of CMP providers: ARLA Propertymark CMP, CMP UK, RICS CMP.
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All letting agents in the UK must belong to a government-approved redress scheme.
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The main schemes: The Property Ombudsman (TPO), Property Redress Scheme (PRS)
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Use the online search on these sites to check if the agency is registered.
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If the agency holds tenant deposits, they must register with a deposit protection scheme.
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Use the search tool to confirm the agency is listed.
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