Student finance application
So in May I sent in my birth certificate via post for evidence (since I couldn’t scan it in) and either in June or July I got a letter from them saying they got my document and scanned it in, saying it’d get reviewed in 6-8 weeks.
Now I’ve just gotten an email saying my application has been cancelled as I haven’t submitted evidence and now I’m panicking because my starting date for uni is in 3 weeks.
Has anyone had this happen to them?
What should I do?
Now I’ve just gotten an email saying my application has been cancelled as I haven’t submitted evidence and now I’m panicking because my starting date for uni is in 3 weeks.
Has anyone had this happen to them?
What should I do?
(edited 5 months ago)
Original post
by ShaunaaaaaasSo in May I sent in my birth certificate via post for evidence (since I couldn’t scan it in) and either in June or July I got a letter from them saying they got my document and scanned it in, saying it’d get reviewed in 6-8 weeks.
Now I’ve just gotten an email saying my application has been cancelled as I haven’t submitted evidence and now I’m panicking because my starting date for uni is in 3 weeks.
Has anyone had this happen to them?
What should I do?
Now I’ve just gotten an email saying my application has been cancelled as I haven’t submitted evidence and now I’m panicking because my starting date for uni is in 3 weeks.
Has anyone had this happen to them?
What should I do?
I'm sorry you've not received a reply. I've moved your thread to the Ask SFE forum so that an official SFE/SLC rep will reply to your question.
Reply 2
Hi there, to check why the application was cancelled I would advise to contact us directly to check this. For to speak to someone for help with account queries, you would need to contact us either over the phone 0300 100 0607 or via live chat, as we do not have account access via social media portals, but can assist with general enquiries only. To access our live chat service from your online account, select 'undergraduate' and then ‘contact us’. From here you will be able to use our live chat service when it is available. Our opening hours are stated on our ‘contact us’ page and an advisor can assist you. Stephen.
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