The Student Room Group

National insurance number error

Hi, my application has been approved and saying actions to complete including adding my national insurance number however when I do this, it says error and that a matching number is already in the system and to upload evidence, but it is not letting me upload anything. Is anyone having the same issue and how do I resolve it?

Reply 1

Original post
by batess1
Hi, my application has been approved and saying actions to complete including adding my national insurance number however when I do this, it says error and that a matching number is already in the system and to upload evidence, but it is not letting me upload anything. Is anyone having the same issue and how do I resolve it?

Hi there,

This is an error we're aware of, sorry for the confusion.

Please ignore this, we're working to fix this, but it won't affect your payments being released.

Thanks, Graeme

Quick Reply

How The Student Room is moderated

To keep The Student Room safe for everyone, we moderate posts that are added to the site.