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Cardiff University and SFE

I completed my online enrollment when it was first sent out but my Student Finance says it was approved but Cardiff still hasn't sent them the confirmation that I am enrolled. Is this normal? I'm moving in in a few days. Will I still be able to receive payment?

Reply 1

Original post
by naircosmeli
I completed my online enrollment when it was first sent out but my Student Finance says it was approved but Cardiff still hasn't sent them the confirmation that I am enrolled. Is this normal? I'm moving in in a few days. Will I still be able to receive payment?


I’m having the exact same issue at the moment! I am wondering if they confirm our enrolment after we collect our student id potentially?

Reply 2

You’ll receive it once you pick up your ID in person

Reply 3

Hi. I'm a postgraduate at University and have just made a post about this issue.
Does it say "Awaiting confirmation"?

And has this issue been resolved?

Reply 4

Original post
by H_Rose19
I’m having the exact same issue at the moment! I am wondering if they confirm our enrolment after we collect our student id potentially?


Has this been resolved yet?

Reply 5

Original post
by CardiffLRT
Has this been resolved yet?


No it hasn’t been resolved for me yet, it can take a few days once the uni has confirmed though so still hoping it will work out at the moment

Reply 6

Original post
by H_Rose19
No it hasn’t been resolved for me yet, it can take a few days once the uni has confirmed though so still hoping it will work out at the moment


I've read other forums and am thinking they confirm via attendance?
If so we may have to wait until the end of the week 😭

Reply 7

Original post
by ceramicstone
You’ll receive it once you pick up your ID in person


Has not happened for me.

Reply 8

Original post
by CardiffLRT
I've read other forums and am thinking they confirm via attendance?
If so we may have to wait until the end of the week 😭


Ah ok, so maybe when the induction events start then? That’s frustrating since the first payment was supposed to have come by then!

Reply 9

Original post
by H_Rose19
Ah ok, so maybe when the induction events start then? That’s frustrating since the first payment was supposed to have come by then!


I hope so.
However first thing monday morning I will be calling both my University and SFW to get this issue resolved.
And I will update everyone with the results (hopefully positive).

Reply 10

Original post
by CardiffLRT
I hope so.
However first thing monday morning I will be calling both my University and SFW to get this issue resolved.
And I will update everyone with the results (hopefully positive).


I had a text message through today to let me know my funding will be through by the 24th, so I’m thinking it may just be that it takes some time for the confirmation of enrolment to go through. Hoping it works out for you!

Reply 11

Original post
by H_Rose19
I had a text message through today to let me know my funding will be through by the 24th, so I’m thinking it may just be that it takes some time for the confirmation of enrolment to go through. Hoping it works out for you!


That's great news, glad its been resolved.
I asked at the "student connect" desk and I should have it by the end of the week, and that this was a common occurrence.

Thank you, and happy studies 📖

Reply 12

Original post
by CardiffLRT
That's great news, glad its been resolved.
I asked at the "student connect" desk and I should have it by the end of the week, and that this was a common occurrence.
Thank you, and happy studies 📖

That’s promising news! I had also collected my student ID but not received student loan. The person in charge of my course says to raise the problem individually if the problem isn’t resolved soon so the university recognises that this is a problem that everyone is experiencing (seems like student connect already are aware of this) but thank you for sharing

Reply 13

Hi guys,

Sorry to hear some of you are having this issue. If it persists, when you collect your IDs, we have people there to help if this issue doesn't fix itself. On the third floor of the Centre for Student Life, Mon-Fri (until the 3rd) 9:30am-1pm and 2pm-5pm.
Hope this helps,

Grace - Cardiff Uni Student Rep

Reply 14

Original post
by Anonymous
That’s promising news! I had also collected my student ID but not received student loan. The person in charge of my course says to raise the problem individually if the problem isn’t resolved soon so the university recognises that this is a problem that everyone is experiencing (seems like student connect already are aware of this) but thank you for sharing


Yesterday I attended a student finance drop in session in the SU building.

I should (hopefully) have my finance by next week.
These sessions are really useful.

Reply 15

Original post
by CardiffLRT
Yesterday I attended a student finance drop in session in the SU building.
I should (hopefully) have my finance by next week.
These sessions are really useful.

I hope so! I spoke to the money and advice team and she basically said student finance made everyone believe that everyone would get their loan on the 22nd but didn’t take into consideration the enrolment process which is why a lot of people didn’t get the student finance. Some people on my course have, but most people haven’t

Reply 16

Original post
by Lpsych01
I hope so! I spoke to the money and advice team and she basically said student finance made everyone believe that everyone would get their loan on the 22nd but didn’t take into consideration the enrolment process which is why a lot of people didn’t get the student finance. Some people on my course have, but most people haven’t


Getting my finance tomorrow on the 29th.
Quite glad.

Hope everyone gets theirs' sorted soon aswell.

Reply 17

Original post
by CardiffLRT
Getting my finance tomorrow on the 29th.
Quite glad.
Hope everyone gets theirs' sorted soon aswell.

Happy for you! I found out the reason I haven't had mine was because between the time of application for my student finance and the beginning of the year the course changed their name so now it does not match our student finance application. They said it can take up 2-4 weeks to receive our loan

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