SFE Cannot Find MSc Course

Hi there. Would you mind confirming the full name of the course and university? Thanks, Leah.

Hello Leah,
Psychoanalytic Observational Studies is the official title.
On the test application I done on the SFE website, which was to see if it shows up on a different year, it comes up as the following:
Psychoanalytic Observational Studies PT
Image below:

Thanks for confirming this - the only problem here is that the course isn't available for the year you began.
So, on our system the first academic year for this course is 23/24, whereas you began it in the 22/23 year.
Your university just needs to make the course available for 22/23 and we'll then be able to progress with your application.
For example, as soon as they've told you they've done this please get in touch with us.
Thanks, Graeme

Thank you for this, Graeme.
Can I ask how the university changes it and what department. For example, is it student records or student finance? Is it something that has to be changed by the university on the portal?
I don't know if this is related, but my student records are incorrect in that it is currently showing that I am going into my second year when I am actually going into my fourth. I have contacted student records and they are going to amend this. Is this error with my year of study connected to the issue of the course not being available for the year I began?
Below is an image of my current record. I have yet to register as I want the year of study to be altered before I do so:

Your year of study isn't a problem for us, rest assured: all we need is for the course to be added to our course database. That's normally all we need to approve an application.
It's normally student records that would deal with this. Just to say, if they need any help you ask them to call our HEP Helpline (they'll have the number) and we'll be able to assist them.
Thanks, Graeme

I really appreciate this Graeme. I've spoken to the funding department and sent an email to create a paper trail. They have someone assigned to the SFE database so hopefully it will be actioned soon. I will then contact SFE to let them know.

Thank you - when the university says it's been done please call our Postgraduate team and they'll get this sorted.
In case you didn't have the number, it's 0300 100 0031.
Thanks, Graeme

I received this email from the funding department this afternoon.
Thank you for your email. I have been made aware that there has been some communication between Ellie Pekala at the NHS Foundation Trust and the Operations Team at the University with regards to your University student record. Ellie has set up your 2025-26 year as a course extension to your PG Diploma, whereas you have actually transferred into the 3^rd and final year of the part-time Masters course having undertaken 2 years of the part-time PG Diploma (with a repeat of year 2 in 2024-25). The Operations Team have asked Ellie to correct the record so that it accurately reflects your course progression, and the course level and course year you are actually undertaking in 2025-26.

With regards to applying for the SFE Masters loan, I have contacted SFE and explained your course progression, and asked them to confirm if you are eligible to apply for the Masters loan when transferring onto a Masters course from a PG diploma. I have also asked them if the University needs to do anything with regards to creating a course (the Masters course currently exists and has existed since 2023-24). Our understanding is that when applying for a loan, you would indicate that you are in the 3^rd and final year of the course. It is not possible to be in year 4 of a 3 year course.

As soon as I hear back from SFE, I’ll let you know what they advise. In the meantime, you may wish to check with Ellie that she will be updating your University student record as this is currently incorrect.
I am now unsure as to whether or not I am eligible to apply. For me, the course is recognised on the SFE website, and I am progressing onto the final year of my master's degree. However, the email suggests I am transferring from one course to the other, that in my final year, I am topping up my studies, as it were.
Below is evidence of the course on the SFE website:

Okay, that's great - based on this your university is speaking to us directly, which is the best way to resolve this.
So, as soon as we respond to your university they'll let you know and tell you what to do.
Feel free to let us know what they tell you whenever they get back to you.
Thanks, Graeme

Thank you, Graeme, I appreciate.
I am slightly worried about my eligibility, which comes from the sentence: I have contacted SFE and explained your course progression, and asked them to confirm if you are eligible to apply for the Masters loan when transferring onto a Masters course from a PG diploma.
The idea of transferring makes it seem like my final year is a 'top-up' if that makes sense, even though I've naturally progressed through the masters degree course.
Thanks,
Alan