So I've been facing this issue where i'm a returning student at Cov Uni, I had to re-enrol and make a payment of 8000 pounds which I had to take a loan for and it took a while to make the payment but I completed the payment on the 3rd of October through Convera. The deadline set by the university was the 6th and they claim to have got my money on the 8th. Now they're saying I am too late and have to wait an entire year before I can re-enrol again which has really put me in a very big issue both academically and financially, if there is anyone who can help/guide me in finding a way to resolve this issue and enrol for this current semester, or anyone who faced a similar issue please let me know what I can do. (Already been to the Student Union who claim they cannot help me in this situation)