The Student Room Group

Payment recall

Has anyone got their finance payment after payment recall and 8 weeks wait? I'm trying to find anyone who has gone through that stressful same experience

Reply 1

Original post
by Shams#81
Has anyone got their finance payment after payment recall and 8 weeks wait? I'm trying to find anyone who has gone through that stressful same experience

Hi there,

You've contacted Student Finance England and not in a direct thread in the Student Room. When had you last contacted us regarding the recall? Thanks, Jason

Reply 2

Original post
by SFE Jason
Hi there,
You've contacted Student Finance England and not in a direct thread in the Student Room. When had you last contacted us regarding the recall? Thanks, Jason

Sorry I wanted to see if any student had gone through the same issue..Have spoken to your colleagues on live chat..

Reply 3

Hi there,

Is there anything else we can help with today as you have now spoken to a colleague on Live Chat?

Thanks, Drew

Reply 4

Funnily enough I'm sure I spoke to you to cos I remember the name as it's not a common one..I was told you needed the wrong account details to which it was sent to an the actual correct one it should be paid into once it's actually returned..I just wanted to find out if others had been in sme situation and had funds paid eventually after payment is recalled

Reply 5

Hi there,

Yes if we are able to trace the funds and get it back then we can re-issue the payment to you.

Thanks, Drew

Reply 6

Original post
by Drew SLC
Hi there,
Yes if we are able to trace the funds and get it back then we can re-issue the payment to you.
Thanks, Drew

What happens if you trace payment but bank doesn't return money where does that leave me legally

Reply 7

Original post
by Shams#81
What happens if you trace payment but bank doesn't return money where does that leave me legally

When a trace is done it doesn't guarantee the return of the payment. So, if it turns out that we can't get the payment back then we'll not be able to pay you that instalment.

Have you heard anything back yet regarding the trace? When you login does the payment still show as 'paid'?

Thanks, Graeme

https://www.gov.uk/student-finance-register-login

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