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URGENT Have I been hacked? ☹️

This is not the way I expected something like this to happen, but whilst looking at a website about what to expect for a job interview I have coming up, I accidentally clicked on a popup that said “iOS hacked” or something whilst trying to close it and it redirect me to a website.

I closed it before it fully loaded but then I got a system notification (the ones that come up in the middle of your screen that you can’t exit, like when your battery’s low and you have to click low power mode) saying “IPhone has been hacked. Action immediately required” with a link pasted below it to a website with Apple in it. There was no way to come off of the pop-up other than to press okay, which just closed the notification. I then cleared all my history and restarted my phone.

The link being pasted below made it look pretty fake so I didn’t go to the link, but the pop up was an actual system one - not just a fake phishing thing. So now I’m really scared 😃 I checked VPN and device access on my settings and there was nothing unusual there, but when I logged into my Apple ID online, it kept trying to redirect me to open it in an external app and to “make an account for Null using Apple ID”

I know no one will likely see this till the morning but I doubt I’ll sleep anyway until I know if my phone has actually been hacked 💔
If anyone knows anything I should do or check please tell me asap!!

Reply 1

The perk of modern smartphones is that you're unlikely to have installed any malware if all you did was close out the pages, but the link to "Apple's" website supposedly forcing you to open an external app sounds like it could be a phishing link.

Don't just clear your browser history, clear your cookies, browsing data and whatever else your browser will let you delete to ensure there's nothing in the browser that could be monitoring what you're doing. After that, go to Apple's website using https://www.apple.com/uk/ (not any other links you may have or any autofill your browser suggests), log in, and change your password. I would also change the passwords of any website that you use the same email/password combination for too.

In future, there is always a way of closing out of a pop-up. Whether that's swiping up the multitask view and swiping away the offending app or simply brute forcing a restart of your phone via the physical buttons- you can Google the model of phone followed by "force restart" to learn the combinations of buttons that will get your phone to restart without any use of the screen required.

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