The Student Room Group

Mold in Uni Accommodation

Help!
I’m an exchange student for the studying in the UK for just a semester. I live in university housing as I had no other option and I’ve had quite a bit of issues. There is black mold growing on the ceiling and the window is rotten and I have woken up to it leaking on me. I already have a few health issues (asthma and migraines) which were manageable before arriving, but have been worsening the longer I’ve been here. It’s to the point that I feel ill all the time and have debilitating migraines almost daily, everything consistent with mold toxicity. While I would love to go to the doctor, I don’t know how it even works or how much I would be charged without insurance. I reported this issue over a month ago and nothing was due. A few weeks ago, someone from the university came in and said it looks like the roof is leaking and needs replacing, then days later someone from a roofing company came and said the window is entirely rotten and needs removed. Two weeks later nothing, so I contact the university asking to be switched rooms and received a response a few days later. The issue is, today after spending a weekend traveling, I walked back in my room and the mold was painted over. I cannot describe how illegal this is. With full and complete knowledge and evidence of mold and professionals stating concern, no action was taken when in reality I should have been moved rooms immediately, then, after weeks of pestering, the solution was to cover it up while the issue still persists. While I can move rooms now, I am concerned about future tenants of the room, knowing that there is mold under the paint and that they will likely suffer health issues because of this without knowing the cause. Since I’m only here for a bit, I don’t have the time or money to pursue legal action, but I was wondering how to hold the university accountable for their many and knowing failures, prevent it from happening to future students, and hopefully receive some extent of compensation.
Please let me know how to move forward.

Reply 1

Original post
by sepiaFusion30
Help!
I’m an exchange student for the studying in the UK for just a semester. I live in university housing as I had no other option and I’ve had quite a bit of issues. There is black mold growing on the ceiling and the window is rotten and I have woken up to it leaking on me. I already have a few health issues (asthma and migraines) which were manageable before arriving, but have been worsening the longer I’ve been here. It’s to the point that I feel ill all the time and have debilitating migraines almost daily, everything consistent with mold toxicity. While I would love to go to the doctor, I don’t know how it even works or how much I would be charged without insurance. I reported this issue over a month ago and nothing was due. A few weeks ago, someone from the university came in and said it looks like the roof is leaking and needs replacing, then days later someone from a roofing company came and said the window is entirely rotten and needs removed. Two weeks later nothing, so I contact the university asking to be switched rooms and received a response a few days later. The issue is, today after spending a weekend traveling, I walked back in my room and the mold was painted over. I cannot describe how illegal this is. With full and complete knowledge and evidence of mold and professionals stating concern, no action was taken when in reality I should have been moved rooms immediately, then, after weeks of pestering, the solution was to cover it up while the issue still persists. While I can move rooms now, I am concerned about future tenants of the room, knowing that there is mold under the paint and that they will likely suffer health issues because of this without knowing the cause. Since I’m only here for a bit, I don’t have the time or money to pursue legal action, but I was wondering how to hold the university accountable for their many and knowing failures, prevent it from happening to future students, and hopefully receive some extent of compensation.
Please let me know how to move forward.

This isn’t okay at all painting over mould (especially after confirming a leak/rot) is a serious issue in the UK.
Here’s what to do, step by step:
1. Protect yourself first
If you can move rooms now, take it
mould + asthma = not something to push through
2. register with a GP (it’s free)
You can register with a local GP even for the short term
Appointments are free on the NHS (you won’t be charged just for seeing a doctor)
explain the mould exposure + worsening symptoms
3. escalate formally (in writing)
email accommodation + copy in:
student services
wellbeing/disability team
international student team
state clearly:
known mould + leak confirmed by contractors
No proper repair was done, only painted over
impact on your health
4. Report it externally
You can contact your local council’s Environmental Health team they can investigate unsafe housing conditions and force action.
5. push for compensation
Once you’ve moved:
Request compensation for unsafe living conditions
mention health impact + delay in action
keep photos, emails, dates (this is key)
6. prevent it from happening again
Include in your complaint that you’re concerned about future students
Ask for confirmation that the room will be properly repaired (not just cosmetic fixes)

Reply 2

Original post
by AllThingsCCCU
This isn’t okay at all painting over mould (especially after confirming a leak/rot) is a serious issue in the UK.
Here’s what to do, step by step:
1. Protect yourself first
If you can move rooms now, take it
mould + asthma = not something to push through
2. register with a GP (it’s free)
You can register with a local GP even for the short term
Appointments are free on the NHS (you won’t be charged just for seeing a doctor)
explain the mould exposure + worsening symptoms
3. escalate formally (in writing)
email accommodation + copy in:
student services
wellbeing/disability team
international student team
state clearly:
known mould + leak confirmed by contractors
No proper repair was done, only painted over
impact on your health
4. Report it externally
You can contact your local council’s Environmental Health team they can investigate unsafe housing conditions and force action.
5. push for compensation
Once you’ve moved:
Request compensation for unsafe living conditions
mention health impact + delay in action
keep photos, emails, dates (this is key)
6. prevent it from happening again
Include in your complaint that you’re concerned about future students
Ask for confirmation that the room will be properly repaired (not just cosmetic fixes)

Do you have student contents insurance? If so, check to see if there is legal cover. You need a new room. They will not fix the problem in time. They need to rehouse you.

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