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Student Finance appear to have lost my birth certificate.
At least they haven't told me they've recieved it or sent it back. I sent it over 2 weeks ago. Stupidly not by recorded mail, but see no reason as to why someone would have stolen it. Getting really stressed now. No acknowledgement on the website of them having received it, still says pending & awaiting information. Can't speak to anyone on the phone of course. Any advice?
Sorry if this turns up twice, posted this in the wrong place before.
Sorry if this turns up twice, posted this in the wrong place before.
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I have a teacher at school whos has been telling me to get in touch with my LA to claim a grant for my tuition fees. I had not heard of this anywhere else...is this something that was scrpped when the whole thing was centralised? or do i need to contact the local authority?
stoprunning
At least they haven't told me they've recieved it or sent it back. I sent it over 2 weeks ago. Stupidly not by recorded mail, but see no reason as to why someone would have stolen it. Getting really stressed now. No acknowledgement on the website of them having received it, still says pending & awaiting information. Can't speak to anyone on the phone of course. Any advice?
Sorry if this turns up twice, posted this in the wrong place before.
Sorry if this turns up twice, posted this in the wrong place before.
Theft isn't the only reason items of post don't reach their destination. Most of them are just mis-sorted and then left forgotten about in a warehouse somewhere, or damaged by the sorting equipment.
I know you've admitted it was silly to send it untracked, but the moral of the story is that you really do need to send things like that by Special Delivery (Recorded is pointless, because it still stays with the normal mail but just gets signed for on delivery).
Having said that, the chances are that it hasn't been lost, but is just stuck in a backlog down at Student Finance England's offices.
If you do eventually get through to SFE and they deny having received it, you'll have to claim the costs for a replacement from Royal Mail, however without any tracking or proof of postage you might find that a difficult process.
Yeah, they lost mine 3 months ago. Told me i'm not getting loans in time for uni. Utter ******* ******* bastard *********. Hate them.
roubiliac
Special Delivery (Recorded is pointless, because it still stays with the normal mail but just gets signed for on delivery).
And just what do you think happens to special delivery once it is there!!!
And just what do you think happens to special delivery once it is there!!!
You completely missed my point.
Special Delivery is handled seperately and more securely from normal mail all the way to the destination, with barcode scans made at each stage of transit.
Recorded Delivery is sorted with standard mail until it reaches the delivery office, at which point the Recorded sticker is removed and placed onto the signature card. Between these two points no tracking takes place. Even once it reaches the delivery office, if it's not a heavy item, it will be delivered by your normal postman along with the rest of the day's mail.
Special Delivery will always be delivered seperately to the rest of your mail (i.e. by the 'man in a van').
Yes I know the moral of the story, but morals don't put cash in my bank do they.
And I'm a she.
However I sent my accommodation contract by recorded today (before reading this thread) with my driving license in...now I'm bricking it that it will get lost too. Thanks guys!
You can replace your birth certificate for like a tenner online through the official register office btw, but I'm more concerned that I'm not gonna get my loan. Grr arg etc.
And I'm a she.
However I sent my accommodation contract by recorded today (before reading this thread) with my driving license in...now I'm bricking it that it will get lost too. Thanks guys!
You can replace your birth certificate for like a tenner online through the official register office btw, but I'm more concerned that I'm not gonna get my loan. Grr arg etc.
believe it or not but i lost my passport in the post too - student finance is saying they havent received it and now i am messed up because my whole application is going to get delayed - my new passport will come in july so i am really messed up - dont know what i am going to do becasue i dont want to send of my new passport and loose that one - and gues what - mine was speical delivery and still lost it 
majr
believe it or not but i lost my passport in the post too - student finance is saying they havent received it and now i am messed up because my whole application is going to get delayed - my new passport will come in july so i am really messed up - dont know what i am going to do becasue i dont want to send of my new passport and loose that one - and gues what - mine was speical delivery and still lost it
Have you claimed the money for your replacement passport from Royal Mail? You'll be entitled to full compensation if you sent it by Special Delivery.
They didn't lose my birth certificate, i sent it, they sent it back with a letter confirming id sent it, but now the fools have sent me an email saying they urgently need verification for my loan apllication.
oh my god they did the same thing to me - i sent some docuemnts of my parents to financial assesment - i told them to reply me when they receive it but they didnt so i had a big go at them and then they said that they have received it but yet i received an email saying that they still need some financial proof - i just reallly hate them more then anyone else
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