Bearing in mind the recent rather popular getting trend of outsourcing of job, I wonder as if anyone can enlighten me with firstly the REASON for doing so ??? Surely cost-efficiency can't be the ONLY reason for company doing so, as if that was the case, they would've done it years ago, rather than considering this outsourcing option over the recent years, I believe.
Is there any political reason behind it, perhaps, due to the government's policies on taxation, National Insurance levied on these businesses like say Dell computers, HSBC bank, etc. but then again, I wonder, even if that was the case, such a big company earning in millions, should be able to find this burden of taxation, etc. quite affordable ??? What other political reason (or indeed, any other reason) can be given serious consideration to, for such a trend ???
I would also prefer knowing & discussing the advantages & disadvantages of this trend, not just to the company itself or to the call centre staff in different countries, but also to the government.
By the way, after making myself aware of the existence of some website Forum set-up by an American especially designed for people bragging on about the abuses they've contributed to, when calling these overseas call-centre, I wonder, if anyone around here in TSR knows this particular website ???
a) more attractive business tax rates in other countries
b) cheap labour forces and cheaper operating costs (rent etc)
c) all in all results in bigger profits
yeah, the only reason why outsourcing hasnt always been done is because the communications revolution hadn taken off sufficiently. And I guess another reason is taking advantage of the benefits of the host country like the obvious cheaper land,labour and less strict working regulations.