What kinda qualifications would one expect to have for helpdesk support roles.
All I have is an just an AVCE in ICT and two years BSc CompSci.
I have been looking at the Comptia A+ cert.
I have downloaded practice exams from http://www.simulationexams.com
A+ Essentials 220-601
A+ IT Technician 220-602
Having done two out of three exams in the IT Technician section I just scraped a pass.(With just my own knowledge no studying)
In general I know must of the answers just some of the detailed stuff that I have never used eg. IRQ numbers, printers.
What I want to know is would this cert help me get at least an interview?
(I haven't gotten any interviews no surprise I have no experience or qualified lol)
What material did you use to prepare for this exam?
Anyone recently A+ certified and now stated there first ever IT job?
(Hopefully this will be me but I am lacking the working experience which other candidates will have)
Whats your age and your certs
Anyone else trying to enter the IT sector?
Anything you need to tell me?
(ie make sure you know .... for the exam)
And actually passed?