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    I was worried and stressed about my finance application so to put my mind at ease I rang them. They said they had received everything but my birth certificate wasn't there. I feel a bit upset about this, anyone have any ideas about what I should do? I though I might just send off for another then said that? Help Please :[
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    They might have it, they're just idiots tbh. We sent all my stuff off over 2 months ago (almost 3) and they said they can't tell me if they got it till after 12 weeks.
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    Rubbish, I'm fed up with them. They said they were only processing from may 15th
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    Due to the backlog in mail received, they're currently processing the end of April/beginning of May. Thus, if you sent it after the beginning of May then chances are they have it, but haven't found it yet.
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    They said they had everything else, this is what I am trying to say. They said they did not receive my birth certificate which was in the envelope with the other information.
 
 
 
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