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    Hi all!
    I'm in the process of trying to switch to Natwest from my current bank. Last week, I was on the Natwest website and an online chat box popped up allowing me to receive help by IM.
    Over the weekend, I had problems trying to set up my accounts in branch that have left me with a few questions. I'm short on time to phone, so have been back on the net looking to talk to someone online again; nothing's popped up and I can't find evidence of such a service at all.
    Does anyone know how often this online help is offered, or how to get to it?
    Thanks
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    Click on the online apply thing (for example click on apply online for student finance). During the signup process at the top right of the box there should be a "chat with an online advisor" button. This only applies during normal working hours. NatWest online service are bril though
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    Ah, that's great, thank you!
    Yeah, they were so helpful last week!
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    (Original post by cpj1987)
    Ah, that's great, thank you!
    Yeah, they were so helpful last week!
    Np, I had trouble finding the online advisor thing before, if they just made it a bit more prominent :rolleyes:
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    how can i log into my account to see how many points i've got
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    TSR Support Team
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    Please check thread date before posting.
 
 
 
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